BiSLNext is de opvolger van het in 2005 geïntroduceerde BiSL. BiSL (Business information Services Library) is uitgegroeid tot standaard op het vakgebied Business informatiemanagement. BiSLNext is aangepast aan de nieuwe tijd en speel daarmee in op diverse nieuwe inzichten.

In dit trainingsmateriaal wordt, na een introductie op het het gehele model BiSL® Next besproken. Daarbij wordt ingegaan op de structuur van het model en op de drivers: Need, Value, Mission en Capability en de perspectiv...

Note: This book is available in several languages: Dutch, English, French, Spanish.

Foundations of ITIL v3 has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.

This version reflects ITIL V3. Written in a concise way and covering all the facts, readers will find that this title succinctly covers the k...

Demand Supply Governance is a skill in high demand because of the following:

* Ever faster technology advances, pressures on costs and service levels causes pressure on the IT departments to deliver.

* Outsourcing has made the market more competitive

* IT departments are poor at demonstrating and publicizing their added value.

The Demand Supply Governance discipline addresses these issues by focusing on:

* Encouraging services, as required by and agreed upon with the business, which are actually ...

Note: This book is available in several languages: Dutch, English.

Zelfevaluatie is het zelfstandig, systematisch beoordelen van de manier van werken en de resultaten die dit oplevert. Door het invullen van de BiSL Zelfevaluatie krijgt u inzicht in de mate waarin business informatie management en daarbij behorende processen/ activiteiten binnen uw organisatie zijn ingericht.

Belangrijk doel bij deze zelfevaluatie is niet alleen het verschaffen van inzicht in de mate waarin bepaalde processen z...

This ground-breaking title from the world's leading authority on contemporary contracting best practices, the IACCM (International Association for Contract and Commercial Management) delivers a lively and practical complete insight into the contracting process which is useful in both business and personal life.

Contracts are the language of business, and this book gives readers the essentials that can make a difference to any deal, no matter how big or small. Designed for the non-contract bu...

Besides the Portfolio, Programme and Project Offices 2013 Edition (P3O®) Foundation Courseware - English (ISBN: 9789401804547) publication you are advised to obtain the corresponding publication Portfolio, Programme and Project Offices 2013 Edition (ISBN: 9780113314225).

P3O® Foundation certifications is suitable for individuals wanting to demonstrate they have sufficient knowledge and understanding of the P3O guidance to interact effectively with, or act as an informed member of, an office...

Dit boek gaat over het realiseren van gedragsverandering in organisaties. Het geeft een concreet, praktisch toepasbaar antwoord op de ‘hoe’-vraag van gedragsverandering, gebaseerd op wetenschappelijk gevalideerde principes. Daarmee onderscheidt dit boek zich van vele andere managementboeken.

Organizational Behavior Management, kortweg OBM, is het vakgebied dat zich bezighoudt met gedragsverandering in organisaties. Sommigen spreken liever van ‘gerichte gedragsbeïnvloeding’.

OBM gaat ...

ITIL®4 Specialist: High Velocity IT explores the convergence between business and IT, providing candidates with a specialised insight into the ways in which digital organisations and digital operating models function through a fast-paced environment.

By highlighting the difference between IT transformation and digital transformation, the ITIL 4 Specialist High Velocity IT module enables the identification of new opportunities for digital investment, leading to significant business enablement...