Note: This book is available in several languages: Dutch, English.

This book describes a process framework for business information management:

the Business Information Services Library (BiSL®) - a public domain standard

that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL).

BiSL establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insigh...

Note: This pocket book is available in several languages: English, German, Dutch.Die ITIL® Taschenbücher von Van Haren Publishing besitzen einen Qualitätsstandard, dienen als klassischer Leitfaden zum Thema ITIL® und sind in vielen Sprachen erhältlich. Im Laufe der Jahre haben sich die Van Haren Handbücher ihren Platz in den Regalen und in den Aktenkoffer von Branchenexperten, wie sie bei der Implementierung von Best Practices innerhalb ihrer Organisationen benötigt werden, verdient.Di...

Coachen we niet te veel? En is dat kwalitatief allemaal wel in orde? Het lijkt er zelfs op dat we liever coachen dan leidinggeven.

De brancheorganisaties schatten dat er in totaal 40.000 coaches in Nederland zijn. Er is kennelijk vraag naar!

Dat zijn vragen waar dit boekje zich mee bezig houdt. We kijken naar de overdaad aan coaching, naar weifelende leiders. Dat levert bij elkaar twintig hoofdzonden op.

Natuurlijk wordt ook aangegeven wat de mogelijke verbeteringen zijn; twintig geboden om...

Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch.Dieses Taschenbuch bietet, wie der Titel schon sagt, eine Zusammenfassung des PMBOK® Guide . Hatten Sie mit dem PMBOK® Guide bisher noch nichts zu tun, dann werden Sie möglicherweise erstaunt sein zu hören, dass der PMBOK® Guide (A Guide to the Project Management Body of Knowledge) als weltweiter De-facto-Standard im Projektmanagement anerkannt ist.Mehr als zwei Millionen Exemplare sind bish...

ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession.

This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It des...

Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch.

This pocket guide is based on the PMBOK® Guide Fifth Edition. It contains a summary of the PMBOK® Guide, to provide a quick introduction as well as a structured overview of this framework for project management. This pocket guide deals with the key issues and themes within project management and the PMBOK® Guide as follows:

- Key terms and definitions in the project management profession

- A sh...

This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for project management, and the first of a family of ISO standards for project, portfolio and program management.

ISO 21500 is meant for senior managers and project sponsors to better understand project management and to properly support projects, for project managers and their team members to have a reference for comparing their projects to others a...

In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.

This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers wil...

This book explains the Business Transformation Framework, BTF Version 2016, a structural approach based on best practice. It is a practical approach that helps organizations to design, develop, plan and govern organizational change. Obviously developing a solid and widely supported Change plan is the first step towards a successful organizational change! Simply said: BTF helps to get control over organizational change!

In the BTF coherence and collaboration are essential. The BTF approach i...

Wilt u iets weten over getallen? De auteur neemt u in dit boek mee op een persoonlijke ontdekkingsreis in de getaltheorie.

Om het boek voor een breed publiek toegankelijk te maken, worden beschrijvingen zowel in het Nederlands als in het Engels gegeven. In dit boek wordt een boeiende en leerzame wereld geopend, waar getallen het voor het zeggen hebben. Dit wordt gedaan vanuit de volgende invalshoeken:

* Het persoonlijke waarom om dit boek te schrijven;

* Het benoemen van vele wiskundigen en b...