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Management algemeen (270)
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Introduction to Facility Management
2020 || Paperback || Bernhard Drion e.a. || Noordhoff || met inkijkexemplaar || ook als eBook
Introduction to Facility Management is a comprehensive introduction to the dynamic and divers field of facility management. It answers questions such as: What is facility management? What does a facility management professional do? How can we classify FM-products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management profes...
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101 Management Models
2010 || Paperback || Marijn Mulders || Noordhoff || met inkijkexemplaar || ook als eBook
Management models: many students will come across them in their studies, yet it is only when actually working with them that the function and benefit of management models are revealed. Students often find it hard to select and apply management models. This textbook will assist them to do so. 101 Management Models is aimed particularly at students of economic and technical studies and social sciences in higher education.
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This is service design thinking
basics - tools - cases
2017 || Paperback || Marc Stickdorn e.a. || BIS Publishers
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different w...
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The Umami Strategy
Stand Out by Mixing Business with Experience Design
Paperback || Agnieszka Szóstek || BIS Publishers || met inkijkexemplaar
Creating a unique value for your customers is crucial if you want to differentiate in an overcrowded market. To do so, you need to define a powerful strategy that determines consistent action across your organisation to deliver your unique flavour. Szóstek describes this strategy as umami, which is the fifth category of taste (besides sweet, sour, salt and bitter), and gives an exceptional flavour to your food.
How do you build a powerful yet actionable strategy, and successfully implement i...
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Great leaders mix and match
Get ready for the future with the ideaDJ strategy
Paperback || Ramon Vullings || BIS Publishers
Great Leaders Mix and Match is a manifesto for more beautiful combinations in (business) life. The world faces complex challenges and these challenges can only be resolved by mixing and matching ideas. The beauty here lies in the elegance of the solutions which actually make the (business) world a better place and how we are able to solve multiple challenges in one go. Think of a waste incarnation plant which doubles as ski hill. Or think of new solutions for care: an eldery home, combined wi...
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Online Innovation
Tools, Techniques, Methods and Rules to Innovate Online
Paperback || Gijs van Wulfen || BIS Publishers
Online Innovation is an excellent guidebook for businesses that are predominantly operating and working online, as it provides you with invaluable online collaboration tools, methods, techniques, ideas, and guidelines that you can use to shape and improve your online work. As well as adapting to the new form of hybrid work that businesses are now using.
Author Gijs van Wulfen proposes a hybrid working environment, whereby workers perform various activities that combine offline and online work...
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Cultural Quantum. A Practical Method for Efficient Cross-Cultural Cooperation
A Practical Method for Efficient Cross-Cultural Cooperation
Paperback || Jeanne Boden || PUNCT
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The One-Hour Strategy
Building a Company of Strategic Thinkers
2023 || Paperback || Jeroen Kraaijenbrink || Effectual Strategy Press || met inkijkexemplaar
A tale about strategy done differently
The One-Hour Strategy follows Martin, the new sales team lead at Waters & Flows, which attracted him because of their unique way of doing strategy. We shadow Martin as he onboards with his new colleagues, who walk him through each aspect of their One-Hour Strategy, answering his questions and addressing his reservations. Along the way, Martin learns:
• Why employees at every level in the firm should be involved in strategy
• How strategic competence ...
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The Stairway To Commitment
Leadershift Through Natural Engagement
2024 || Paperback || Jan van Setten || The Business Innovation Group Unlimited
Suppose you are in an important change process. As the ‘initiator’ of change, you have a clear vision and a clear plan for the future. You walk briskly ahead of the implementation. But who will follow…?
In ‘The Stairway to Commitment’, Jan uses recognizable practical situations to indicate the natural phases in which behavioural change takes place. Each phase takes time and places specific demands on you as a leader.
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Courseware: Agile Scrum Foundation Courseware
based on 3th edition of the Agile Scrum Handbook
Paperback || Nader K. Rad || Van Haren Publishing