Operations Management provides a framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also lets you experience the role of a manager through hands-on problems, cases and exercises.

The 14th Edition shows how businesses can respond when faced with the unexpected, such as the COVID-19 pandemic, Ukraine–Russia war, and inflation, so you’re ...

NEW YORK TIMES BESTSELLER • A revolutionary guide to fixing what’s not working—in systems and processes, organizations and companies, and even in our daily lives—by identifying leverage points and concentrating resources to achieve our goals.

Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We’re stifled by the gravity of the way we’ve always done things. And we spend so much time fighting fires—and fighting ...

IPMA products have evolved during the last few years to move the project

management profession forward. The original version 4.0 of the IPMA Competence

Baseline for Individuals (IPMA ICB®), launched in 2015, was followed by the

development of the IPMA Project Excellence Baseline (IPMA PEB®) and by an update

of the IPMA Competence Baseline for Organisations (IPMA OCB®), both in 2016.

IPMA ICB is a cornerstone in the development of a mature set of competences

for all individuals working in t...

The Lessons of Charlie is a heartwarming and sharp book about leadership, attention, and the art of presence – told through the eyes of an assistance dog.

No models or management jargon, but real stories, striking insights, and a dog who, secretly, turned out to be a master coach.

Teacher, coach, author and mentor Rudolf Grimm takes you into the extraordinary story of his daughter and her assistance dog Charlie: a loyal labradoodle with perhaps more sense of timing, empathy and focus than...

How do you stay relevant in a world of constant change—driven by aging populations, shifting regulations, and rapid tech evolution?  Create the WOW! is your step-by-step guide to building a sustainable business model that drives both financial growth and positive impact.

This practical book helps innovators, entrepreneurs, and teams spot opportunities where social, ecological, and economic progress go hand in hand. Learn how to work smarter with AI, design customer-centered ...

In today’s ever-changing world, leadership requires more than just vision—it demands transformation. drs. Walter H. Visser invites you on a journey to unlock your full potential as a leader and foster a culture of innovation, resilience, and authenticity in your organisation. This groundbreaking book explores the science of perception, the art of conscious leadership, and the power of alignment to achieve extraordinary results. Combining personal insights with proven strategies, Visser de...

THIS MIGHT BE THE HIGHEST-ROI BOOK YOU’LL EVER READ

If you’re a founder or business owner who’s built something great — but feel trapped in the day-to-day — this book is for you. Because building a great business doesn’t guarantee a great exit. Sellability shows you how to turn your company into a transferable, scalable machine buyers compete for.

Whether you’re thinking about selling in 12 months or 5 years, most books focus on the deal itself. This isn’t one of them. This is S...

Complex Adaptive Leadership, a Gower bestseller, has been taught in corporate leadership programmes, business schools and universities around the world to high acclaim. In this updated paperback edition, the author argues that leadership is a complex dynamic process and should involve all those engaged in a particular enterprise.

In today’s fast-paced world, organisations face unprecedented and ever-evolving challenges, making effective change management more vital than ever. Leaders, managers, and change agents often struggle to make their organisations more resilient, as choosing the right change methods can feel daunting. Without clear guidance on which approaches work best in specific situations, organisations risk adopting solutions that fall short or fail to deliver lasting results, jeopardising their strategi...