The Open Group IT4IT™ Reference Architecture, Version 2.0, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT.

The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model.

The IT Value Chain has four value streams supported by a reference architecture to drive efficiency and agility. The four value streams are:

* Strategy to P...

The Courseware package consist out of two publications, TRIM (The Rational IT Model™) Foundation Courseware (ISBN: 978 94 018 0201 7) and TRIM: The Rational IT Model (ISBN: 978 94 018 0052 5).

This training consists of two days, which provide preparation for the TRIM Foundation exam. The courseware convers the basics of The Rational IT Model and provides a simpler way for organizations to adapt Service Management as a practice.

Apart from the certificate that you will receive when passing t...

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.

The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to k...

"This document is the Enterprise Agility and Digital Transformation TOGAF Series Guide Set. It contains two TOGAF Series Guides that have been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition.

TOGAF® Series Guide: Enabling Enterprise Agility

This document is designed to help Enterprise Architects requiring information on how to adapt and use the TOGAF framework to support an Agile enterprise.

It covers the following topics:

• An introduction to the ...

Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications. Elevate your organization's customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a compre...

"The Agile Leader is more of a phenomenon than a role. As a responsible decision-maker, how do you know that you are working with a good Agile Leader? How does someone demonstrate good leadership? Learn about the agile competences in our IPMA reference Guide ICB4® in an Agile World

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This exam preparation booklet is a comprehensive guide designed to help you earn your certification for the NL AIC AI Fundamentals (AI Brevet) and AI Basis. It can also be used for exams based on the EXIN BCS Artificial Intelligence Essentials and/or Foundation. For those focusing on the Artificial Intelligence Essentials, sections 1.1 and 2.1 are relevant, while all sections apply to the Artificial Intelligence Foundation.

All the knowledge areas described in the preparation guide will be co...

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required.

The content of this book is based on the ITIL® 2011 Edition core guidance and APMG's ITIL Foundation Certificate syllabus edition 2011.

Written by globally experienced trainers and reviewed by other professionals this unique work provides clear and concise guidance for all those seeking to achieve success at th...