"Today, modern business is adrift in a sea of connectivity and potential. Where once an organization’s IT needs could be met from within its four walls, we now see many mission-critical systems reaching out beyond an enterprise’s traditional boundaries. This is pushing solutions design well beyond the comfort zone of Enterprise Architecture and out into a world of hyper-enterprise systems.

This is a world of complexity and scale, where the changing status quo demands that organizations ke...

In this book, the authors draw upon their extensive experiences in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important.

The authorâ...

This 2 -day workshop (Custom for C-level in one day) is your ticket to launching a solid data and AI strategy at your organization. On the first day, you'll learn how to sketch out a roadmap, and build a strong foundation. On the second day, we’ll teach you how to efficiently land this roadmap in your team and get started with the first action. On the third day, we'll dive into using AI tools like ChatGPT to boost business efficiency. After this training, you’ll be equipped to get started...

This is the revised edition of the first text book in English specially developed for training for IPMA-D and IPMA-C exams, now based on Version 4 of the ICB.

In this 4th edition, the text has been restructured and extended to align with the structure and scope of the competence elements in the ICB version 4, divided into Practice competences, People competences and Perspective competences. Therefore, this book will be essential guidance and study book for everyone studying for the IPMA-D, IP...

This Pocket Guide provides a concise introduction to the IT4ITâ„¢ Reference

Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a

vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for

managing the business of IT, enabling insight for continuous improvement.

This Pocket Guide is based on the IT4IT Reference Architecture Version 2.1. What's

more, it's authoritative with material derived from the official IT4IT documentation

and contribu...

Summary The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.

The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addit...

Note: This book is available in several languages: Dutch, English.

The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introduction to the framework ASL 2, an evolutionary update of the ASL framework that was introduced in 2001 and is used by more and more organizations since then.

This compact book offers a generic introduction and additional background information through case study texts. These case text...

Besides the M_o_R® Management of Risk Practitioner Courseware -2010 Edition English (ISBN: 978.940.180.421.9) publication you are advised to obtain the corresponding publication Management of Risk: Guidance for Practitioners - 2010 Edition (ISBN: 978 0 11 331274 0).

M_o_R® Practitioner Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the M_o_R® methodology to a given scenario.

M_o_R® is an Enterprise...

Dit boek beschrijft de methode CATS CM, versie 4 voor het managen van contracten en is toe te passen binnen private en publieke organisaties, bij opdrachtgevers en leveranciers.

Contractmanagement is het realiseren van de met het contract beoogde doelstellingen door tijdens de uitvoeringsfase van een contract, proactief invulling te geven aan alle contractueel vastgelegde verantwoordelijkheden, verplichtingen, procedures, afspraken, voorwaarden en tarieven, het management van de risico’s, h...