The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

"This document is a TOGAF Series Guide: A Practitioners’ Approach to Developing Enterprise Architecture Following the TOGAF ADM. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition.

Designed to help the Practitioner, it provides guidance on using the TOGAF framework to develop, maintain, and use an Enterprise Architecture. It is a companion to the TOGAF framework and is intended to bring the concepts and generic constructs in the TOGAF frame...

The AI Fundamentals courseware offers an AI training course designed for professionals in business or government environments who want to understand the benefits and applications of AI in their work environment. This course covers topics such as data management for AI, building and assessing AI applications, ethics and trustworthiness, and organizational success factors for enabling humans and machines to work together.

The course addresses key questions such as “Where does Data Management ...

Besides the NIS2 Professional (CNIS2) Courseware publication you are advised to obtain the publication “The NIS2 Navigator’s Handbook: Bridging the Cybersecurity GAP.

This Certified NIS2 Professional course, brought to you by the EU Organisational Compliance Institute. In this course, we address the uncertainties surrounding the European NIS2 directive that many organizations and their management face.

Participants delve into the intricacies of the directive, gaining clarity on its compo...

In today’s world, sustainability is reshaping the business paradigm projects are contributing to.

And project managers need to be ready for this in order to deliver successful projects.

The development towards sustainability requires a 'systems change' that impacts organizations at all levels. As projects shape the future, they play an instrumental role in realizing these changes. In this context, the traditional task-oriented nature of project management, with a narrow focus on delivering...

With the arrival of Agile, DevOps and Scrum, Test automation can no longer be ignored as a means of testing faster and better. Where manual software testing used to be the basis for the test professional, this is shifting. Automated testing is of such importance and should be seen as a fundamental skill of every testing professional.

This course gives you an overview of the most important developments in the field of test automation. You will learn what the most important varieties are in too...

This groundbreaking new title looks at Information Security from defining what security measures positively support the business, to implementation to maintaining the required level and anticipating required changes. It covers:

Fundamentals of information security - providing readers insight and give background about what is going to be managed. Topics covered include: types of security controls, business benefits and the perspectives of business, customers, partners, service providers, and a...

This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Second, it is a high-level introduction to ISACA's open standard COBIT 5.0 that will encourage further study. This guide follows the process structure of COBIT 5.0.

This guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance sta...

ArchiMate®, an Open Group Standard, is an open and independent modelling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. ArchiMate provides instruments to enable enterprise architects to describe, analyze, and visualize the relationships among business domains in an unambiguous way.

This book provides the official specification of ArchiMate 2.1 from The Open Group. ArchiMate 2.1 is a maintenance update to ArchiMate 2.0, addressing comme...