face2face Second edition is the flexible, easy-to-teach, 6-level course (A1 to C1) for busy teachers who want to get their adult and young adult learners to communicate with confidence.

The easy way to ensure your business is prepared for anything If disaster struck, could your business continue to operate? It might be a fire, flood, storm, technical failure, or a quality control failure - whichever way, how can you minimize the risk of disruption to your business? Business Continuity For Dummies clearly sets out how to identify the risks to your organization, how to create your own BCM plan, how to apply BCM in practice and what to do if the worst does happen. Assess and mi...

A fresh, timely book from a rising star - this is an excellent resource for students and researchers of everyday life, activism and sustainability across the social sciences. It provides a useful theoretical and methodological framework for understanding everyday practices, and uses real world case-studies to bring it to life.

A new edition of the first and only comprehensive yet accessible introduction to the history, theory, research and practice of solution-focused therapy (SFT) within mental health care and beyond.

An introductory guide to best practice in report writing for social workers

The essential guide to research in educational leadership and management, substantially revised and updated.

Packed full of practical examples from both inside and outside the classroom this is an essential resource for any teacher interested in doing effective action research.

The Third Edition presents an approach to qualitative research design that both captures what researchers really do and provides step-by-step support and guidance for those embarking for the first time on designing a qualitative study.

Introductory textbook offering intercultural communication students a fuller understanding of how culture and communication affect and effect eachother.

Examines state-of-the-art research and knowledge regarding nonverbal behavior and applies that scientific knowledge to a broad range of fields.