This book helps readers understand how to manage and transcend risks to drive the Quadruple Aim of improved patient experiences, better patient and business outcomes, improved clinician experience, and lower healthcare costs.

Now in a fully revised and updated third edition, Introduction to Sport Marketing is a clear, straightforward, and concise introduction to the theory and practice of sport marketing, and the only sport marketing textbook you will ever need. Built around a step-by-step framework for developing effective sport marketing plans, and full of real-world, international cases, data, and examples, the text helps students to develop the essential skills and subject knowledge required to thrive in today...

The aim of this leading textbook is to provide a thorough understanding of the theories, approaches and practice of organisational change. It critically examines the approaches to change that are on offer, indicates their usefulness and drawbacks and sets them within the broad context of organisational life through the use of real-life examples.

Global Healthcare Management looks at international perspectives in healthcare management and the way regional priorities, national income and social factors are crucial to effective healthcare service. Readers are provided skills to address issues and solve problems by understanding the complex interrelationships of global health provision.

Operations Research uses a balanced combination of theory, applications and computations to help you learn the basics of operating research (OR). It focuses on algorithmic and practical implementation of OR techniques. Easy-to-understand numerical examples explain often difficult math concepts, helping you grasp the foundational idea without getting stuck on complex theorems or notations. Full case studies and math-free anecdotes show how algorithms are used in real-life applications.

The 11t...

Written specifically for information systems (IS) and computing students and providing everything they need to know about executing a research project.

Finding your bearings as a manager can feel overwhelming-but you don't have to fake it to make it, and you don't have to go it alone. Lara Hogan shares her recipe for supporting and leading a tech team-from developing your mentoring and coaching skills, to getting comfortable with having difficult conversations, to boosting trust among teammates-while staying grounded along the way.

- International Business can be widely used as a general introduction to international entrepreneurship;

- appealing examples from everyday practice and facts & figures make international business come to life;

- places international entrepreneurship in a European context.

International Business is an accessible textbook that highlights the basic principles of international entrepreneurship. It is the English version of Internationaal ondernemen and can be widely used as an introduction to in...

Kim Spinder is an innovator and 'pirate'. She won The Harvard M-Prize for Management Innovation, founded Deelstoel.nl, and the Open Innovation Festival. She is a very popular speaker. She herself stopped using email on January 1, 2011. Since then her life has changed dramatically and this book may changeyours forever too. Let's break the endless cycle of email. After all, it was not invented as a tool of mass communication. It is best used for sending documents and one-on-one communication. B...

With the Lean Progress Model, author David Griesbach developed a tool that quickly and purposefully guides you through the Lean Innovation process. You will know at all times where your project stands, which questions are still open-ended and what needs to be done next. In addition, the illustrations throughout the book support the text and turn this book into a practical guide that takes you through the startup and innovation process.

In this book, you will find a proven approach to guide yo...