Operations Management provides a framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also lets you experience the role of a manager through hands-on problems, cases and exercises.

The 14th Edition shows how businesses can respond when faced with the unexpected, such as the COVID-19 pandemic, Ukraine–Russia war, and inflation, so you’re ...

NEW YORK TIMES BESTSELLER • A revolutionary guide to fixing what’s not working—in systems and processes, organizations and companies, and even in our daily lives—by identifying leverage points and concentrating resources to achieve our goals.

Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We’re stifled by the gravity of the way we’ve always done things. And we spend so much time fighting fires—and fighting ...

Managers today seem to have to be jacks of all trades. Delegating, co-operating,

motivating, planning and even keeping up to date with developments as

well as taking training courses: this is what is expected of managers today.

But who can possibly do all these things at the same time?

Coen Dirkx and Anton van den Dungen show us which skills you need to be a

manager, how to obtain these skills and how to put them into practice without

becoming completely snowed under. Using models, recommenda...

In a turbulent environment, companies face disruptive events and must build organisational resilience in order to thrive. This unique book offers new, cutting-edge research on how trust can build and develop resilience.

IPMA products have evolved during the last few years to move the project

management profession forward. The original version 4.0 of the IPMA Competence

Baseline for Individuals (IPMA ICB®), launched in 2015, was followed by the

development of the IPMA Project Excellence Baseline (IPMA PEB®) and by an update

of the IPMA Competence Baseline for Organisations (IPMA OCB®), both in 2016.

IPMA ICB is a cornerstone in the development of a mature set of competences

for all individuals working in t...

How do you stay relevant in a world of constant change—driven by aging populations, shifting regulations, and rapid tech evolution?  Create the WOW! is your step-by-step guide to building a sustainable business model that drives both financial growth and positive impact.

This practical book helps innovators, entrepreneurs, and teams spot opportunities where social, ecological, and economic progress go hand in hand. Learn how to work smarter with AI, design customer-centered ...

Complex Adaptive Leadership, a Gower bestseller, has been taught in corporate leadership programmes, business schools and universities around the world to high acclaim. In this updated paperback edition, the author argues that leadership is a complex dynamic process and should involve all those engaged in a particular enterprise.

In today’s fast-paced world, organisations face unprecedented and ever-evolving challenges, making effective change management more vital than ever. Leaders, managers, and change agents often struggle to make their organisations more resilient, as choosing the right change methods can feel daunting. Without clear guidance on which approaches work best in specific situations, organisations risk adopting solutions that fall short or fail to deliver lasting results, jeopardising their strategi...

Snapshots of Great Leadership offers a thorough look into leaders who have either accomplished amazing feats or brought destruction. Now in its third edition, this key volume explores what makes a great leader, and clearly explains the triumphs and challenges of a range of diverse leaders across history and into the modern day.