‘Handboek commerciële vaardigheden’ behandelt alle vaardigheden die je als moderne verkoper nodig hebt. De theorie wordt ondersteund door vele voorbeelden, heldere modellen en praktische cases. Deze nieuwe editie is uitgebreid met digitale onderdelen die het voor u en uw studenten nog eenvoudiger maakt om gespreksvaardigheden te trainen en te toetsen.

Studenten krijgen bij aanschaf: een exemplaar van het boek, toegang tot de online trainingen van TrainTool en toegang tot de bijbehorende ...

When David meets the sensual Giovanni in a bohemian bar, he is swept into a passionate love affair. But his girlfriend's return to Paris destroys everything. Unable to admit to the truth, David pretends the liaison never happened - while Giovanni's life descends into tragedy. This book introduces love's fascinating possibilities and extremities.

Health Psychology, Eleventh Edition, provides a comprehensive, accessible, and engaging look into the field of health psychology. With a focus on the most current research related to stress, psychosocial issues, and chronic disorders, this edition covers both the scientific progress of health psychology, as well as its important real-life applications. Research is presented with practical stories, written so that any reader can quickly identify how best to lead a healthier life.

Since 1986, H...

For database systems courses in Computer Science This book introduces the fundamental concepts necessary for designing, using, and implementing database systems and database applications. Our presentation stresses the fundamentals of database modeling and design, the languages and models provided by the database management systems, and database system implementation techniques. The book is meant to be used as a textbook for a one- or two-semester course in database systems at the junior, seni...

The modern playbook to finding the perfect career path, landing the right job, and waking up excited for work every day, from founders of online network TheMuse.com. 'In today's digital age, finding job listings and endless data about those jobs is easy. What's difficult is making sense of it all.

With The New Rules of Work, Muse founders Alexandra Cavoulacos and Kathryn Minshew give us the tools we need to navigate the modern job search and align our careers with our true values and passions...

Met een goed evenement kun je nieuwe klanten aantrekken, je zichtbaarheid in de markt vergroten en collega’s betrekken bij de nieuwe strategie. Je kunt mensen verrassen, activeren, verbinden en inspireren. Het evenement dat niemand wil missen helpt je om jouw evenement tot een groot succes te maken.

Erik Peekel geeft veel inzichten en tips om jouw evenement op zo’n manier te organiseren dat niemand het wil missen. Van het ontwerp van je programma tot en met de evaluatie krijg je grip op ...

De methode HIT = IT is ontstaan uit de vraag van het bedrijfsleven, scholen én leerlingen/studenten naar een praktische ICT methode.

De theorie is geheel afgestemd op die vraag. De opdrachten zijn casussen uit het bedrijfsleven. In het boek HIT = Office 2019 worden de programma’s Word, Excel en PowerPoint behandeld.

Word wordt vaak ten onrechte ingezet als veredelde typemachine. In Word Zakelijke Communicatie zul je ervaren dat het programma je veel werk uit handen kan nemen. Je leert onde...

In a vase in a closet, a couple of years after his father died in 9/11, nine-year-old Oskar discovers a key... The key belonged to his father, he's sure of that. But which of New York's 162 million locks does it open?

An accessible synthesis of ethical issues raised by artificial intelligence that moves beyond hype and nightmare scenarios to address concrete questions. Artificial intelligence powers Google's search engine, enables Facebook to target advertising, and allows Alexa and Siri to do their jobs. AI is also behind self-driving cars, predictive policing, and autonomous weapons that can kill without human intervention. These and other AI applications raise complex ethical issues that are the subject...

Designing good application interfaces isn't easy now that companies need to create compelling, seamless user experiences across an exploding number of channels, screens, and contexts. In this updated third edition, you'll learn how to navigate through the maze of design options. By capturing UI best practices as design patterns, this best-selling book provides solutions to common design problems.

You'll learn patterns for mobile apps, web applications, and desktop software. Each pattern conta...