Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.

The New Gold Standard takes you on an exclusive tour behind the sce...

The Elements of Moral Philosophy 9e by James Rachels and Stuart Rachels is a best-selling text for undergraduate courses in ethics. Thirteen thought-provoking chapters introduce readers to major moral concepts and theories in philosophy through clear, understandable explanations and compelling discussions. Chapters are written so that they may be read independently of one another thus providing greater flexibility for students and instructors.

**Available exclusively through McGraw-Hill Creat...

Connect to World History content with an accessible, student-friendly text built on the principles of Understanding by Design.

The ninth edition of Susan Nolen-Hoeksema's Abnormal Psychology, now authored by Dr. Heather Jennings, continues her mission to create a program that blends the most contemporary research on psychological disorders with compassion for those who live with these disorders. Abnormal Psychology personalizes the human experience, while helping students think critically and apply their knowledge through activities in McGraw Hill's digital learning platform, Connect.

Helps you implement system analysis tools in sustainable engineering. This title provides a proven framework for applying systems analysis tools to account for environmental impacts, energy efficiency, cost-effectiveness, socioeconomic implications, and ecosystem health in engineering solutions.

CLINICAL SPORTS MEDICINE 5TH EDITION Volume 1 INJURIES A striking feature of Clinical Sports Medicine has always been the authors' relentless commitment to 'clinical'. This is a unique book. Dr Emma K Stokes, President, World Confederation for Physical Therapy EDITORS PETER BRUKNER BEN CLARSEN JILL COOK ANN COOLS KAY CROSSLEY MARK HUTCHINSON PAUL McCRORY ROALD BAHR KARIM KHAN Brukner & Khan's Clinical Sports Medicine, the world-leading title in sport and exercise medicine, is an authoritative...

Covers the key topics in computer organization and embedded systems. This book presents hardware design principles and shows how hardware design is influenced by the requirements of software. It explains the main principles supported by examples drawn from commercially available processors.

Brukner & Khan's Clinical Sports Medicine is the world-leading title in sports and exercise medicine, providing an authoritative foundation for clinicians and students. This complete practical guide to physiotherapy and musculoskeletal medicine covers all aspects of diagnosis and contemporary management of sports-related injuries. The Fifth Edition has been expanded to accommodate a much higher level of evidence-based content. It reflects the huge amount of new research and significant change...