The Concerns Based Adoption Model (CBAM), edited by Gene E. Hall, a key originator of CBAM, uses a research-tested model to introduce students in education to ways of thinking, strategies, and steps that leaders can take to facilitate and advance change processes in their own schools.

Business Analytics: Solving Business Problems with R offers a practical, hands-on introduction to analytical methods, including machine learning in real-world business scenarios. Connecting business decisions and analytical methods across multiple fields, this book guides readers through a wide range of business problems and their fitting analytical solutions, offering examples and implementation using R.

For undergraduate and graduate courses in Business Forecasting. Written in a simple, straightforward style, Business Forecasting presents basic statistical techniques using practical business examples to teach students how to predict long-term forecasts.

Shows students, through interactive examples and opportunities for practice, how to effectively use psychology research in their studies to attain better grades in assessments.

"Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications.

Elevate your organization’s customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a com...

Communication and media have become integral parts of our daily lives and society. Yet, we know very little about them. We may know how to connect with each other and which apps to download, how do all these different media actually function? And where does communication begin and end?

This introductory handbook provides an overview of both historical and contemporary developments within communication sciences. Additionally, it contains recognizable real-life cases, with contemporary examples...