The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is required. This new edition provides 123 possible techniques and practical guidance on how and when to apply them.

A new approach to structuring a business to support strategy and maximise efficiency.

Part-biography, part-political thriller, The Unaccountability Machine is a rousing expos of how management failures lead organisations to make catastrophic errors

**A FINANCIAL TIMES, GUARDIAN AND OBSERVER BOOK OF THE YEAR**

Battling an overfilled inbox?

Your ever-lengthening to-do lists?

Struggling against distraction?

What if you tried to stop doing everything, so you could finally get round to what counts?

If you live to 80, you'll have barely more than four thousand weeks on earth. How will you decide how to spend them?

Rejecting the futile modern obsession with 'getting everything done,' Four Thousand Weeks introduces readers to tools for construc...

Announcing the Third Edition of the Bestseller - unrivalled both in its contemporary relevance to research methodology, and in its coverage of the interplay between the philosophy of science, methodology and business.

From the author of the global bestseller, The Power of Habit

'This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood.' - ADAM GRANT

If you want to improve your communication skills at work and in life, this book is the place the start.' - ARTHUR C. BROOKS Professor, Harvard Business School, and #1 New York Times bestselling author

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Who and what are supercommunicator...

Explore how and why change occurs, and how the change management process can be managed effectively with this popular CIPD textbook.

This upper-level open access textbook uses an interdisciplinary perspective to discuss the 'what and why' of public procurement, providing insight into the 'how' of contemporary procurement in the public sector. The authors use theories and exemplary practices to show the next generation of public procurement professionals how public value can be created via the acquisition of works, supplies, or services by organizations operating in the public domain. Perfectly tailored to university studen...

- Breed inzetbaar binnen het hbo;

- geeft inzicht in functioneren vanuit procesgerichte benadering;

- uitgebreide online ondersteuning.

Kijk op Bedrijfsprocessen toont de student bedrijfsprocessen in allerlei soorten organisaties. Het boek past in de beginfase van iedere hbo -opleiding en is het enige inleidende boek dat de student inzicht geeft in het functioneren vanuit de procesgerichte benadering.

Deze uitgave biedt een referentiekader van waaruit de studenten de werking van organisaties ...

In dit boek past Eliyahu Goldratt de TOC (Theory Of Constraints)-principes toe op projectmanagement. Hij doet dit in de vorm van een roman, een benaderingswijze die in 'Het doel' al bijzonder effectief bleek. 'De zwakste schakel' is een vlot geschreven business-roman die gaat over hoe projecten succesvol kunnen worden afgerond, binnen de gestelde tijd en het budget en zonder compromissen.