This book will help you communicate clearly, help you learn, help you connect, help you be better. At the heart of its innovation is the belief that we can "self-coach" ourselves to become better communicators.

Fully updated with new crime statistics, case studies - including Jimmy Savile, the murder of Lee Rigby, and Wikileaks - and a student website, this bestselling text introduces students to this exciting area and encourages them to think critically about key issues

Covering all the major qualitative approaches in business research (including case study research, ethnography, narrative inquiry, discourse analysis, grounded theory and action research), this practical, how-to guide shows how qualitative methods are used within management, marketing and organizational studies.

A popular text/reader hybrid, combining the major writings of sociology's core contemporary theorists with a historical and theoretical framework.

This text presents the key learning theories and theoriests in children's learning with a balanced but critical review of each perspective.

In this essential resource, science educator Page Keeley provides teachers with guidance, suggestions and techniques for using formative assessment to improve teaching and learning in the science classroom.

This guide for anyone training to become a secondary English teacher includes a 'lesson feedback' case study in each chapter combined with research findings to explore and analyse what underpins quality English teaching, all in line with the 2014 curriculum.

The perfect first step into research methods, assuming no previous knowledge and a cheerful 'you can do this!' tone.

Shortlisted in the Management and Leadership Textbook Category at CMI Management Book of the Year Awards 2016, this book explores the key questions and challenges prevalent in CSR including the history, key drivers, main theoretical perspectives and the dominant practices found in the business community, and also how to implement CSR in practice.

Providing readers with the introduction to doing research into digital cultures and technologies, this book considers the methodological, practical and theoretical elements of digital ethnography and demonstrates how to research experiences and relationships as well as objects and events