The Abramovic Method will surmount any creative barrier and refocus your life.

This is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services.

The book focuses on service organizations, but has a broad interpretation of

what services are. Directed to the business world and combines inspirational text that is full of examples, with the features of a useful handbook of practical methods with associated templates.

The central argument is that managers and entrepreneurs designing servic...

Where can a hospital apply principles from the airline sector?

How can a car manufacturer use tools from the video game industry?

What can an event organiser learn from the railways?

Cross-industry innovation is a clever way to jump-start your innovation efforts by drawing analogies and transferring approaches between contexts, beyond the borders of your own industry, sector, area or domain.

Not invented here refers to the phenomenon of people blocking out ideas from the outside, it also indicate...

Managers, we kennen ze. Ze zorgen dat dingen gedaan worden, dat afspraken worden nagekomen en resultaten worden bereikt. Maar waar tien jaar geleden de manager als de oplossing voor veel bedrijven werd gepresenteerd, staat nu zijn voortbestaan ter discussie. Waarom nog een aparte functie? Managen doen we allemaal.

'Think Like a Manager, Don't Act Like One' biedt 75 succesvolle invalshoeken om onvoorspelbare situaties te voorzien of juist te managen. Mede ontwikkeld door John F. Kennedy, Johan...

The Fast Guide to Architectural Form, while staying on theoretical ground, is a very practical guide to the basic forms and shapes in architectural planning and design.

The book is foremost a visual guide. The author presents sixty different architectural basic forms with both a schematic illustration and images of the forms applied in buildings. The text is extremely short, just focusing on the dos and don'ts of the forms and some tips to keep in mind when applying these forms, perfect for ...

Brand the Change unpacks the brand building process in practical steps. Whether you are building an innovative new product, creating a service for good, spreading a new idea, or positioning yourself as a leader in your field, thinking like a brand strategist will help you to create a clear, compelling offer, develop unique brand experiences and ultimately attract and convert the right audiences.The book offers the tools and exercises to build your own brand and offers a rich array of tips fro...

Whatever kind of creative person you are, this thought experiment game will get you out of your comfort zone. How? It stimulates creativity through limitations. Boundaries push you to think beyond the usual solutions and send you in different directions. That’s exactly how you end up with unexpected and extraordinary ideas.

How to play

Take three 'DO' cards that define a unique imaginary project. You need to come up with a solution for this project. But you also receive three 'DON'T' cards,...

Creativity+ is designed to be interactive and as creative as its premise. It is a book, toolkit and a philosophy that teaches you how to infuse creative thinking in all aspects of your life, supported by practical tools to bring your ideas to fruition. It is divided into the four phases of innovation: Vision, Discovery, Ideation and Momentum. In each phase, the reader is provided with the Mindset (attitudes), Skillset (knowledge), Toolset (techniques) and a supporting Case Study that gives a ...

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common elements within all services that mean they either work for users or don’t.

A pract...

Een goed concept biedt toegevoegde waarde. Een concept, ook wel de zogenaamde kapstok genoemd, opent allerlei mogelijkheden en kansen en zorgt ervoor dat keuzes maken makkelijk wordt. Hoe ontwikkel je een concept? En hoe maak je deze toegevoegde waarde zichtbaar, voelbaar en herkenbaar?

Het is voor het creëren van onderscheidend vermogen van belang dat ontwerpers rekening houden met de verwerking van het concept door de eindgebruiker. Hierbij speelt design een belangrijke rol. Dit boek geeft...