Developing a Questionnaire is a comprehensive guide to the successful design and implementation of questionnaires as a research method. It covers: how, why and when to use questionnaires how to analyse data how to present results how to relate questionnaires to other forms of research. This second edition contains new chapters on the use of questionnaires in surveys, face-to-face questionnaires and telephone interviews.

Filled with help on making working from home work for you, including setting up your workspace, working as part of a virtual team, managing professional relationships, and dealing with feelings of isolation.

The pandemic and the resulting lockdowns have reshaped the way that many people work. From commuting to an office on a daily basis, many companies are now adopting more hybrid ways of working - with the result that many more of us are working from home on a much more regular basi...

A spectacular, vivid, ground-breaking work of history which takes us into the mind and lives of medieval woman.

A clear and practical review of the 50 most common thinking challenges everyone faces from day to day, accompanied by a full guide to the most accessible and practical solutions.

Many people find themselves facing difficult work situations, day after day - often as a result of existing patterns of behaviour, or at the mercy of negative thoughts. But such cycles can be broken, allowing people to approach problems and challenges in a more robust and sustainable way. Smart Thinking will...

A practical review of actionable insights and guidance around common social media marketing business issues, to boost both profile and engagement.

While 'social media' seems to be a simple concept to understand, the implications of using it strategically to enhance and complement marketing initiatives at work can be more of a challenge. Written by a recognised trainer for both LinkedIn and Meta (the parent company of Facebook, Instagram and Whatsapp), Smart Social Media is grounded i...

A practical and accessible guide and introduction to the field of Western Esotericism

'John Keay is the master storyteller and historian. This grand narrative of Himalaya is as epic as the mountains and peoples he describes' Dan Snow

'Adds the human element to the hard rock. And what a rich vein it is' Michael Palin

History has not been kind to Himalaya. Empires have collided here, cultures have clashed. Buddhist India claimed it from the south, Islam put down roots in its western approaches, Mongols and Manchus rode in from the north, and, from the east, China continues to ab...

A practical guide to how we can positively adapt to a changing world, from the internationally bestselling authors of The 100-Year Life

'The London Business School professors Andrew J. Scott and Lynda Gratton have been predicting how society must adapt for years. Now they have a post-pandemic road map for us all' Sunday Times

Smart new technologies. Longer, healthier lives. Human progress has risen to great heights, but at the same time it has prompted anxiety about where we're heading. Are o...