Whether you're negotiating a deal, giving a presentation, or conducting a challenging discussion, diplomatic skills are invaluable. Diplomats are skilled practitioners when it comes to negotiation, public speaking and debating. But these skills aren't exclusive to diplomats, they are essential for professionals across various fields. This book reviews these and other skills in depth, highlighting their universal applicability. Ultimately, we are reminded that we're all diplomats in our own wa...

This codex is a comprehensive collection of important legislative documents relevant to the field of European business law. It is specifically designed for students enrolled in the Business Law I course at the Vrije Universiteit Brussel, as part of the Business Economics program. Therefore, it includes only those legislative texts and excerpts that are directly or indirectly related to the course material. Nevertheless, this codex also serves as a valuable reference for anyone engaged in busi...

Charts are an excellent way to share complex ideas or large amounts of data with your audience. But they are also hard to make: which chart works best in which situation – and why? What color scheme should you use to strengthen your message? What are some common pitfalls to avoid? How can you add the perfect title, labels, legend and caption? And how do you move beyond a boring pie or bar chart?

Powerful Charts explains how basic design and communication principles help you decide which cha...

For about a decade, academic psychology finds itself in a crisis. Replication of the vast majority of research findings fails, the field is plagued by a bewildering methodological sloppiness and several cases of outright fraud surfaced. This book argues that one of the major causes of the crisis in psychology often goes unnoticed and is situated at the level of measurement methods. While the method sections of myriads of research papers claim that the validity of the measurement instruments u...

Our world is changing fast. Global events are occurring more often and have a bigger impact on societies and economies than ever before. The current (business) environment shows that things have in order to guarantee meaningful lives for future generations. In the past, securing social and environmental stability was regarded as the sole responsibility of the government and non-profit organisations. Businesses, on the other hand, had only one objective: maximising shareholder value. However, ...

Business fundamentals neemt je mee in het organische proces van idee tot business. Daarvoor volgen we twee startende ondernemers, Amina en Nicolas, die samen – met vallen en opstaan – een nieuw fietsmodel op de markt willen brengen.

Het eerste deel legt zich toe op de verschillende soorten ondernemingen en vennootschappen, en de bijhorende boekhoudkundige en fiscale verplichtingen. Welke formaliteiten moet je doorlopen om een vlotte start te garanderen? Welk model van de boekhouding moet ...

The present book addresses the evolving European regulatory framework with a focus on small claims related to consumer disputes arising from digital market transactions. In response to the notable increase in such claims, it emphasizes the need for a streamlined and more efficient resolution process, which is essential for the growth of digital markets and the overall socioeconomic environment. This edition provides a comprehensive understanding of the current regulatory framework for small c...

Have you ever wondered why satisfied customers don’t always stay loyal customers? Why do many companies adopt new sales or enabling technologies, yet fail to see the expected increase in turnover or customer satisfaction? And why do customers expect more from your company despite your yearly innovations?

The answer is both complicated and simple. It’s complicated because it requires changing outdated thinking and processes. However, it becomes simple to understand the customer when you th...

As cutting-edge technologies continue to reshape the landscape of health care, we are faced with profound ethical and legal dilemmas on our journey towards a brighter future. This book invites you to develop your critical thinking skills in relation to a number of themes in bioethics and law, including our duties to care for each other, for nonhuman animals, and for the nonhuman world.

Topics include embryo research, abortion, end of life care, research ethics, cloning, and genetic engineerin...

Imagine yourself fresh out of high school, ready to tackle the challenges and adventures that await at university. From navigating the stress of academic demands to forging meaningful friendships, the transition can be daunting. But beyond the pursuit of a degree lies a deeper journey—one of emotional growth, social connection, and personal discovery.

Written by the Department of Social, Cultural, and Student Oriented Services (DSCS) and its visionary team, this book is a testament to years...