Nowadays it seems there is a manual for everything. What if there was a manual for how to interact with people so that we could all function optimally and succeed in life?

This book comes closest to being the definitive manual for life. It is based on over 50 years of groundbreaking scientific research on self-determination theory which has produced a structural approach to social interaction—the ‘ABC of life’—as a concrete and actionable approach to success. For if you do not unders...

'The Platform Company' will help you tackle your organization's key strategic challenges with out-of-the box concepts based on solid principles from game theory and ecology. Building blocks are introduced in an easy-to-read story of an executive on safari and translated into practical steps and methods. The book addresses the key challenges confronting any organization, such as branding, sales channels, innovation, supply chain, strategy formation, leadership, and purpose.

Companies face increasingly turbulent times. Economic and political uncertainty, sustainability developments, and competitors with new business models are just some issues that stretch the companies' resilience and adaptability. To what extent are the traditional strategy models still relevant to deal with this new environment? This new book presents how to analyse turbulent environments, how to build new strategies, and how to implement them.

The professorship Entrepreneurship in Transition has developed a philosophy to strengthen the entrepreneurial capacity of individuals, companies and regions. The philosophy assumes that successful entrepreneurship is both a personal and a collective assignment exploring possibilities. The Critical Friend Method is a working method that takes shape in multi-level and multi-disciplinary settings and can be applied to innovation, connection and entrepreneurship issues.

People are challenged to t...

IPMA observes an increasing number and importance of projects in business, public and people’s lives, also known as ‘projectification’.

In the world of globalisation, an increasing number of organisations are working project-based to cope with the challenges of modern times. Especially now, society is on the brink of such significant changes as global warming and artificial intelligence. Projects drive the development of new products and services, expansions, new capabilities, implemen...

De wereld bevindt zich op een keerpunt. Voor het eerst in onze recente geschiedenis is er een overheersend gevoel dat mens, maatschappij en economie op een andere manier verder moeten. Het oude model, het oude normaal, lijkt stilaan op zijn einde te lopen.

We zijn natuurlijk al langer bekend met grote uitdagingen zoals klimaatverandering, digitale transformatie, en maatschappelijke evoluties op het vlak van wonen, werken, mobiliteit, gezondheidszorg en migratie. Sinds kort hebben we echter te...

Handbook Organisation and Management, A Practical Approach is de Engelstalige editie van Handboek Organisatie en Management, een praktische benadering.

• Praktijkgerichte inleiding op het vakgebied;

• behandelt actuele thema’s zoals digitale business transformatie en maatschappelijk verantwoord ondernemen;

• met uitgebreide online ondersteuning, talrijke opdrachten en actuele cases.

In deze interactieve inleiding op het vakgebied wordt de theorie van management en organisatie door J...

How do you provide exceptional service to demanding customers?

They're standing at your check-in desk, calling you on the phone, chatting with you online. Maybe they're seated in business class on your flight. Or eating at one of the tables you're waiting on. As a service employee, you encounter dozens or even hundreds of customers a day. Some of them are easygoing. With them, you can't go wrong. But some are demanding. They set the bar high and let you know it.

How should you serve these cus...

Philip Holt (Head of Operational Excellence and Accounting Operations at Philips) explains in Leading with Lean exactly what his model of Lean Leadership is, how we can learn to apply it, and how you can convince the workplace never to settle for anything less than excellence. We also learn how to redefine our leadership style and how to identify and eliminate wasteful activities within the company. This way you can recognize, realize and retain the ideal state. Philip Holt shows us the best ...

For undergraduate and graduate principles of management and management skills courses Skills development for tomorrow's managers Whetten's Developing Management Skills has become the standard text in learning hands-on management. Designed for students of all skill levels and learning styles, the text allows students to apply knowledge to real-world situations, connect concepts to their own lives, and experience management theory in a tactile and engaging way. Updated for tomorrow's managers, ...