This title pushes our thinking about the dynamics involved in consulting with change leaders and intervening in the change process. It frames the changing nature of the organisational change challenge, explores the use of self in intervening in organisations, and examines different change frameworks and perspectives.

A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the only globally recognized standard of practice for business analysis. Developed

through a rigorous consensus-driven standards process, the BABOK® Guide incorporates the collective wisdom and experience of experts in the field from

around the world.

Previous editions have guided hundreds of thousands of professionals in their work, and it has been adopted...

We need strategy. The world is changing, the future uncertain. What is required is vision: What might the future bring? Where is our business going? What are our fundamental business values? This book is a manual for all those who want to apply strategy in organisations.

It is intended for everyone who wants to put the future on the agenda, to look beyond the short term and beyond mere profit. It describes in practical terms the eight questions we must continually discuss in order to pursue a...

Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently.

This book is the first of its kind to comprehensively examine organizational and human behavior in relationship to risk through the broad lens of the social sciences including neuroscience.

This book helps readers understand how to manage and transcend risks to drive the Quadruple Aim of improved patient experiences, better patient and business outcomes, improved clinician experience, and lower healthcare costs.

Global Healthcare Management looks at international perspectives in healthcare management and the way regional priorities, national income and social factors are crucial to effective healthcare service. Readers are provided skills to address issues and solve problems by understanding the complex interrelationships of global health provision.

Understanding Cross-Cultural Management, 5th edition, demonstrates a selective, but also broad view of cultural management. Combining classical and contemporary thinking in one text, the latest edition covers a wider range of cultures and non-Western examples and includes new and updated spotlights, mini-case studies and end-of-chapter activities.