Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; an...

Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The high economic importance of the hotel chains and their global presence justifies the academic research in the field however, despite this, there is no uniform coverage ...

This new textbook, Hospitality Revenue Management: Concepts and Practices, provides a comprehensive, in-depth introduction to the basic concepts and best practices of hospitality revenue management. With a real-world, hands-on approach, the book places students in the role of a revenue manager striving to succeed in an ever-changing hospitality business environment. The book takes a unique multi-author, collaborative approach, with chapters from outstanding industry leaders who share their ex...

Het is belangrijk dat studenten leren om een betrouwbaar antwoord te vinden op (onderzoeks)-vragen. Uiteraard begint dat bij oefenen met onderzoek doen. Wat is onderzoek? biedt een complete en heldere inleiding op kwalitatieve en kwantitatieve onderzoeksmethoden. Wat is onderzoek bevat de theorie en praktijkvoorbeelden waarmee uw studenten hun onderzoek kunnen starten. Het neemt de student aan de hand om stap voor stap de onderzoeksvaardigheden te leren.

Wat is onderzoek? maakt het ingewikkel...

Het bestverkopende boek uit de geschiedenis is nu voorzien van aantekeningen en hedendaagse voorbeelden, die aantonen dat Napoleon Hill's filosofie voor persoonlijk succes vandaag nog steeds van toepassing is en dat geslaagde mensen zich er nog steeds door laten leiden.Napoleon Hill's klassieker Think & Grow Rich is wereldwijd meer dan 100 miljoen keer verkocht. Naar verluidt heeft dit boek meer miljonairs gecreëerd en is het een grotere bron van inspiratie dan elk ander boek uit de geschied...

'The best of success literature ever written' Brian Tracy, author of Maximum Achievement'A smorgasbord of some of the best thinking on what success really means' Ken Blanchard, co-author of The One Minute ManagerWhat makes a person successful? What makes them motivated, prosperous, a great leader? Inside this brand new, updated edition of 50 Success Classics, discover the all-time classic books that have helped millions of people achieve success in their work, their mission, and their persona...

Cambridge Business qualifications are internationally recognised business qualifications which demonstrate an ability to use English in professional contexts. As a Cambridge English examination, it is used as a suitable entry requirement by academic institutions and for recruitment by international companies. Cambridge English Qualifications are designed so that each exam builds on the skills developed at the previous level.

Now in a new edition, Success with Business (formerly Success with B...

- Handig en helder stappenplan;

- grotendeels zelfstandig te gebruiken door studenten;

- met uitgebreide online ondersteuning, waaronder flitscolleges van de auteur.

Met Zo maak je een ondernemingsplan leren studenten aan de hand van een stappenplan zelfstandig een ondernemingsplan te schrijven. De eerste stap is erop gericht jezelf als ondernemer te leren kennen. De tweede stap betreft de uitwerking van ideeën en de derde het opzetten van een onderneming. De vierde en de vijfde stap gaan ov...

Sixth edition updated and revised to take account of changes in approaches to the management of F&B operations brought about by issues such as COVID, Brexit, staff shortages, technology and sustainability ethics; * Content based on the application of systems operations management theory to traditional and current industry practice in food and beverage operations * Specially designed to support learning being divided into ten chapters, ideal for semester teaching, thorough pedagogic features, ...