Joe Girard, 'the world's greatest salesman' according to the Guinness Book of Records, shares his method of salesmanship in this indispensable book, now updated for the twenty-first century.

Bestselling keynote speaker's timely take on the future with artificial intelligence

Combining business wisdom with insightful and entertaining stories, this book shows us how to become better leaders by infusing quality, character, courage, enthusiasm and integrity into our workplaces and our lives.

Dit boek gaat over de langeretermijneffecten van arbeidsbelastende factoren, het werkgebied van de arbeidshygiëne en de ergonomie. De risico’s op het moderne werk worden steeds complexer en nieuwe gevaren dienen zich continu aan. Voor de arboprofessional zijn de risico’s dan ook lastig te kwantificeren en dit maakt het ingewikkeld om hierover goed te adviseren. Met dit boek helpen wij de lezer bij het maken van keuzes. Welke aanpak is in een bepaalde situatie de beste? Welke meetstrategi...

Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a tourism, hospitality and events context and brings theory to life by integrating a host of industry-based case studies and examples throughout. This fourth edition has been fully revised and updated to reflect the major changes in strategic direction for these industries due to the mo...

We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. This book teaches you how to take criticism productively.

Learn to identify, select, implement, and adapt market-driven business strategies for profitable growth in competitive markets

In Strategic Market Management, David Aaker and Christine Moorman deliver an incisive, practical, and up-to-date guide for identifying, selecting, implementing, and adapting market-driven business strategies in increasingly complex, dynamic, and crowded markets. The authors provide the concepts, frameworks, tools, and best practice case studies required to develop cap...