Er zijn veel methodieken die je als organisatie kunt inzetten om te verbeteren of te vernieuwen. Blijvend veranderen blijkt echter lastig. De middelen lijken belangrijker geworden dan het doel, instrumentele implementatie is het gevolg en de echte impact blijft uit. Van een blijvende organisatieverbetering is dan ook vaak geen sprake. Maar hoe verander je wel 'blijvend'? Ongeacht de gekozen methodiek: de mensen in je organisatie maken het verschil tussen tijdelijke en blijvende resultaten. Al...

De roman "Anna, de illusionist en de goochelaar" vertelt het aangrijpende verhaal van de jonge naïeve Arianne Wieringa, die open en vol verwachting gelooft in de goedheid van haar medemens en opkijkt naar de autoriteit buiten zichzelf. Na een voor haar ogenschijnlijk rustige scheiding van de manipulatieve Gerry wordt zij opnieuw verliefd en mondt de scheiding alsnog uit in een strijdtoneel met als inzet haar dochters Anna en Eef.

Gerry laat geen middel onbenut om een wig te drijven tussen Ar...

This lavishly illustrated volume explores the history of China during a period of dramatic shifts and surprising transformations, from the founding of the Qing Dynasty (1644-1912) through to the present day. The Oxford Illustrated History of Modern China promises to be essential reading for anyone who wants to understand this rising superpower on the verge of what promises to be the 'Chinese century', introducing readers to important but often overlooked events in China's past, such as the bl...

"On Writing Well is a bible for a generation of writers looking for clues to clean, compelling prose." New York Times

A beloved classic, this definitive volume on the art of writing nonfiction celebrates its thirtieth anniversary.

On Writing Well, which grew out of a course that William Zinsser taught at Yale, has been praised for its sound advice, its clarity, and for the warmth of its style. It is a book for anybody who wants to learn how to write or who needs to do some writing to get thro...

This is an exciting and innovative core textbook that focuses on the micro-level analysis of TM as a dynamic capability. Now in its second edition and fully updated throughout, it systematically addresses the major tools and techniques needed for businesses to successfully conduct TM activities. Arguing that there is no single best way to manage technology in a company and there is no mechanistic route to success, this accessible handbook provides a wealth of resources designed to increase th...

Comprehensive yet concise and easy to read, this updated edition of Immunology for Medical Students effectively explains complex immunology topics and their relevance in clinical practice. Boasting just the right amount of detail for today's busy medical student, it delivers state-of-the-art coverage of the latest scientific and clinical knowledge in the field. Detailed and explanatory illustrations, combined with clinically relevant examples and cases, offer a unique understanding of the hum...

Whether it's our choice of a new car or what we think about our neighbours, our opinions and attitudes are a way of negotiating the world around us. The Psychology of Influence explores how these preferences and behaviours are influenced and affected by the messages we receive in daily life. From consumer choices to political, lifestyle and financial decisions, the book examines how and why we may be influenced by a range of sources, from written text and television to social media and interp...

Focusing on auditing as a judgment process, this unique textbook helps readers strike the balance between understanding auditing theory and how an audit plays out in reality. The only textbook to provide complete coverage of both the International Auditing and Assurance Standards Board and the Public Company Accounting Oversight Board, Auditing reflects the contemporary evolution of the audit process. New additions to the book include expert updates on key topics, such as the audit of account...

An Introduction to Applied Cognitive Psychology offers an accessible review of recent research in the application of cognitive methods, theories, and models. Using real-world scenarios and engaging everyday examples this book offers clear explanations of how the findings of cognitive psychologists have been put to use. The book explores all of the major areas of cognitive psychology, including attention, perception, memory, thinking and decision making, as well as some of the factors that aff...

This concise, accessible, market-leading textbook brings together the wide-ranging fundamentals students need to understand rocks and minerals, and shows them how they relate to the broader Earth, materials and environmental sciences. Designed specifically for one-semester courses, it is beautifully illustrated to explain the key concepts in mineralogy and petrology. This edition has been fully updated based on classroom experience, and new features include a completely new chapter providing ...