Operational Excellence (OpX) is more important than ever. This is true for both industrial organizations and service organizations in the profit and non-profit sector. In many organizations, Operational Excellence is even included in the strategy. But what is it exactly?

This book clearly sets out what Operational Excellence means these days, both for industrial organizations and service organization. This book provides essential tools for implementing OpX successfully in all types of organiz...

Thinking about responsible behaviour in the professional and business world (but also as a citizen) in its current form may only be ‘fashionable’ recently, it is of all times. And it apparently belongs to everyone: everyone thinks they can form an opinion about everything and also thinks that their opinion is well-founded. We risk falling into ethical relativism: everything is possible, because ultimately all opinions seem equally correct/incorrect. Facts-free opinions, alternative facts ...

Were the Vikings right? Was the import of their legislation, the first in western europe to be recorded, the step in the right direction?

Was the move from bloodshed and robbery to trade and cooperation the correct path? History shows that the vikings slowly disappeared

but their influence remained. To this day, the traces of their culture is still noticeable in art and architecture. But as humans we lost it.

The tough thinking. The daring. The go getter mentality. We deal with uncertainty al...

How can today’s managers concentrate on what really matters to improve the performance of their organization, to reach outstanding goals?

The answer is in What Makes an HPO. The five critical factors of the HPO Framework – Management Quality, Openness & Action-Orientation, Long-Term Orientation, Continuous Improvement & Renewal and Employee Quality – will help you turn your organization into an HPO. This book shows you what to concentrate on, how others have done it, and how to achieve ...

Learn MANAGEMENT YOUR Way with MGMT! Extensively updated to reflect the latest research in the field, MGMT makes concepts and theories accessible and relevant with timely, interesting examples of their applications at real businesses. Now available with MindTap, the digital learning solution designed to help you think and act like a manager. MGMT's easy-reference, textbook presents course content through visually engaging chapters as well as Chapter Review Cards that consolidate the best revi...

This definitive, bestselling text in the field of change management provides comprehensive guidance of everything needed to successfully navigate times of change. Making Sense of Change Management provides a thorough and accessible overview for students and practitioners alike. Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organizations of all types and sizes can use to ...

Human Resource Management: Gaining a Competitive Advantage was developed to teach students how to strategically overcome challenges within organizations, and gain a competitive advantage for their companies.

In light of seismic global events including the Covid-19 pandemic; the Black Lives Matter movement; the war in Ukraine; and extreme weather incidents propelled by climate change, there has never been a more important time to learn about management in ways that not only benefit business, but also help confront the world’s challenges, support people and planet, and contribute to peace and prosperity for all. Fully revised and once again endorsed by the UN’s Principles for Responsible Manage...

Now in its fifth edition, this bestselling text brings a fresh and unique approach to managing organizational change, taking the view that change, creativity and innovation are interconnected. It couples a strong theoretical understanding of change, creativity and innovation with practical guidance and ideas for organizational change and development. With over 40 international case studies, discussing renowned companies like Amazon, Canva, the NFL, and General Motors, as well as new topics su...

Dragon Tactics presents the culmination of 30 years of individual experience as leading figures in Chinese corporations, written by Aldo Spaanjaars and Sandrine Zerbib. Having occupied prestigious positions such as CEO of Adidas China and CEO of Lacoste China, Spaanjaars and Zerbib pool their extensive industry knowledge into an applicable, detailed practical guide for entrepreneurial minds.

By exploring direct insights from their experiences in Chinese work cultures, applicable business stra...