This new change management textbook takes a unique approach, looking at change management from the perspective of change-agents who will be putting change into practice, and is full of rich case studies and activities.

The Netherlands is known for its water management and leads the way in infrastructure, energy solutions and utility construction. And for good reason. After all, these are industries that are constantly evolving with complex projects and where failure costs are always lurking. To get this under control, more than 20 years ago, the introduction of Systems Engineering was a major catalyst. The government realized that processes needed more structure and that the innovative power of the market n...