The second edition of this Shingo Prize winning book builds and expands on the first edition. The core of the book remains the same, however, the results have been updated and made more current given access to better data and enhanced use of the electronic health record.

In a managerial world often dominated by command and control, this guide champions the Swedish leadership paradigm, offering a fresh, solution-focused approach that harmonises power with empathy, innovation with tradition, and individualism with collective responsibility.

From the man who invested in Twitter, Twitch and Lyft back when they were named Odeo, Justin.TV and Zimride, an analysis of what it is that makes start-ups successful, and an exploration of how those companies can be identified at the seed stage of their development.

For undergraduate and graduate courses in Business Forecasting. Written in a simple, straightforward style, Business Forecasting presents basic statistical techniques using practical business examples to teach students how to predict long-term forecasts.