Economie en bedrijf algemeen - Studie Bijdehand

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The Customer Journey Explained

2023 || Paperback || Marleen Verkerk || Marleen Verkerk

Due to the growth of online purchases, the customer journey is becoming increasingly important for the sale of products and services and customer satisfaction. The customer journey you offer your customers sets you apart from the competition. If you want to turn your initial customers into repeat visitors, you have to offer every customer an optimal customer journey.

Designing and improving your customer journey requires you to view it as your core product, which you actively manage, measure ...

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Hbr's 10 must reads on change management

2025 || Paperback || Harvard Business Review e.a. || Harvard Business Rev

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Hbr's 10 must reads on managing yourself

2025 || Paperback || Harvard Business Review e.a. || Harvard Business Rev

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The Looting Machine

Warlords, Tycoons, Smugglers and the Systematic Theft of Africa’s Wealth

2024 || Paperback || Tom Burgis || Van Ditmar Boeken B.V.

Overseas Press Club Award Winner 2016 A shocking investigative journey into the way the resource trade wreaks havoc on Africa, ‘The Looting Machine’ explores the dark underbelly of the global economy.

11,95

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The Globalization Paradox

Why Global Markets, States, and Democracy Can't Coexist

2012 || Paperback || Dani Rodrik || Oxford University Press

For a century, economists have driven forward the cause of globalization in financial institutions, labour markets, and trade. Yet there have been consistent warning signs that a global economy and free trade might not always be advantageous. Where are the pressure points? What could be done about them? Dani Rodrik examines the back-story from its seventeenth-century origins through the milestones of the gold standard, the Bretton Woods Agreement, and the Washington Consensus, to the present ...

149,95

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Elements of Chemical Reaction Engineering / 6th Edition

2020 || Paperback || H. Fogler || Pearson

The Definitive Guide to Chemical Reaction Engineering Problem-Solving -- With Updated Content and More Active Learning For decades, H. Scott Fogler's Elements of Chemical Reaction Engineering has been the world's dominant chemical reaction engineering text. This Sixth Edition and integrated Web site deliver a more compelling active learning experience than ever before.

Using sliders and interactive examples in Wolfram, Python, POLYMATH, and MATLAB, students can explore reactions and reactors ...

61,95

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Corporate Governance Matters / 3rd edition

A Closer Look at Organizational Choices and Their Consequences

2023 || Paperback || David Larcker || Pearson

The Definitive Guide to High-Performance Corporate Governance Fully updated for the latest research, trends, and regulations, Corporate Governance Matters, Third Edition, offers comprehensive and objective information for everyone seeking to improve corporate governance--from directors to institutional investors to policymakers and researchers. To help you design highly effective governance, David Larcker and Brian Tayan thoroughly examine current options, reviewing what is and isn't known ab...

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Crashed

How a Decade of Financial Crises Changed the World

2024 || Paperback || Adam Tooze || Van Ditmar Boeken B.V.

Adam Tooze is the author of the highly praised The Deluge and The Wages of Destruction, both published by Allen Lane. The Wages of Destruction won the Wolfson Prize for History and the Longman-History Today Book of the Year Prize. He has taught at Cambridge and Yale and is now Kathryn and Shelby Cullom Davis Professor of History at Columbia University.

14,95

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The Lean Six Sigma Pocket Toolbook

A Quick Reference Guide tonearly 100 Tools for Improving Process Quality, Speed, and Complexity

2004 || Paperback || Michael George e.a. || McGraw-Hill

Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to useThe Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides:Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts Detailed explanations of each to...

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ReWork

Change the Way You Work Forever

2024 || Paperback || David Heinemeier Hansson e.a. || Van Ditmar Boeken B.V.

From the founders of the trailblazing software company 37signals, here is a different kind of business book - one that explores a new reality.

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Economie en bedrijf algemeen (1601)

The Customer Journey Explained

Hbr's 10 must reads on change management

Hbr's 10 must reads on managing yourself

The Looting Machine

The Globalization Paradox

Elements of Chemical Reaction Engineering / 6th Edition

Corporate Governance Matters / 3rd edition

Crashed

The Lean Six Sigma Pocket Toolbook

ReWork

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