Email English will help students of English to write effective and convincing communications, whether for work or study, whether by email or via social media. Based on hundreds of real examples, Email English deals systematically with key language for constructing effective and convincing emails in English as well as developing an appropriate voice through social media. Basics, including opening and closing emails, giving information, making requests, arranging meetings and checking understan...

The Student's Book takes students from the traditional practice of grammar forms through to topic-based practice exercises. Grammar is clearing presented and explained at each level with review sections assessing student understanding and providing extra practice. The CD-ROM contains a glossary, extra practice for each unit and printable tests.

Mom, I went to the store. See inside the fridge. I watered the plants.

I cleaned out Peter's cage. I tidied the sitting room. And the kitchen.

And I did the washing up. I'm going to bed. Your live-in servant, Claire Life on the Refrigerator Door is told exclusively through notes exchanged by Claire and her mother, Elizabeth, during the course of a life-altering year.

Their story builds to an emotional crescendo when Elizabeth is diagnosed with breast cancer. Stunningly sad but ultimately upli...

Readers are provided with a practical insight into how to analyze policies and policy-making in the EU. Using case studies to deepen readers' understanding, this book examines the various stages of the policy process - from the moment the issue reaches the agenda through to drafting, implementation and evaluation.

Praised by instructors and students alike for its readability and attention to everyday life, the twelfth edition of A History of Western Society includes many tools to engage today's students and save instructors time. This edition features a comprehensive primary source program, five chapters devoted to the lives of ordinary people that make the past real and relevant, and the best and latest scholarship throughout. With over 200 written and visual primary sources included in the document f...

The tenth edition of Quantitative Chemical Analysis continues to set the standard for learning analytical chemistry with distinguished writing, the most up-to-date content, and now the acclaimed Achieve program, supporting exceptional problem-solving practice. New author Charles Lucy joins Dan Harris, infusing additional subject expertise and classroom experience into this edition.

Macmillan’s new online learning platform, Achieve is the culmination of years of development work put toward c...

Engaging, authoritative, and affordably priced, The Bedford Glossary of Critical and Literary Terms is a comprehensive reference that clearly and accessibly defines hundreds of important literary and critical terms from classical times to the present, making them real and relevant to twenty-first century students through examples drawn from contemporary literary and popular culture.

Steenkamp introduces the global brand value chain and explains how brand equity factors into shareholder value. The book equips executives with techniques for developing strategy, organizing execution, and measuring results so that your brand will prosper globally. What sets strong global brands apart? First, they generate more than half their revenue and most of their growth outside their home market.

Secondly, their brand equity is responsible for a massive percentage of their firm's market...