Excellence in Business Communication takes a close look at the fundamental skills and principles of business communication. Featuring practical advice, time-tested processes, and real-world examples, Excellence is the premier text for helping you hone and develop essential communication skills. The 14th Edition continues to set new standards for currency and innovation.

The authors performed extensive research to ensure up-to-date coverage of diversity, equity, and inclusion in communication ...

An engaging introduction to psychology

Written by a world-renowned team of psychologists, this bestselling textbook brings students the latest developments across the entire discipline of psychology - from the fundamental principles of psychology as a science, to more nuanced approaches in core disciplines such as cognitive, developmental, social and personality psychology. Woven together with engaging features, research boxes and activities that will help students to both think like a scient...

Few enter the logistics management industry with experience in all aspects of the profession. This book provides clear, workable explanations and guidance on the fundamentals to achieve success. A Practical Guide to Logistics is a straightforward guide taking readers through all aspects of the industry, covering packaging, transportation, warehousing and exporting and importing of goods.

This fully updated second edition features a new chapter on Health and Safety in the field, and coverage o...

A complete resource covering the key subjects nursing students need to know. It addresses all fields of practice and all settings, with a wealth of activities designed to encourage critical thinking, reflection and evidence-based practice.

Your all-in-one guide to completing a systematic review, including advice on working with all kinds of data and supported by a wealth of real-life examples.Â

In this new edition of A Short History of the Middle Ages, Barbara H. Rosenwein offers a panoramic view of the medieval world from Iceland to China and from Sweden to West Africa. Yet the book never loses sight of the main contours of the period (c.300 to c.1500) or of the fate of the heirs of the Roman Empire.

Its lively and informative narrative covers the major events, political and religious movements, men and women, saints and sinners, economic and cultural changes, ideals, fears, and fa...

Focusing particularly on compassionate care, this practical textbook covers all aspects of psychology relevant to nursing and healthcare students.

This book supports early years professional to make a play-based curriculum work in practice.

This second edition handbook provides a retrospective and prospective overview of the state of knowledge on leadership as a multidisciplinary field, and utilises an innovative structure to create synergies between different leadership schools.

A practical CPD guide for senior staff in primary schools on designing and delivering a cohesive primary curriculum with high-quality outcomes for all.