Diversity and inclusion (D&I) isn't just an HR exercise - it can make a real difference to your team performance too. By making everyone in your team feel like they belong, you'll be able to boost motivation and productivity.

Everyone Included helps you make inclusion, belonging and wellbeing central to your team. By helping everyone feel that they belong, your team will foster genuine inclusion and be ready to adapt and evolve in the future.

With a step-by-step plan to design and implemen...

Snap jij er soms ook helemaal niets van, hoe alle belastingen werken? Als (startende) ondernemer wil je je richten op je onderneming, niet op alle belastingzaken die erbij komen kijken. Maar ja, je hebt weinig keuze. Leuker kunnen we het niet maken, al denk ik regelmatig: ook niet makkelijker!

Dit boek helpt je door je mee te nemen langs de belangrijkste belastingperikelen waar je tegen aan loopt als ondernemer. In eenvoudige bewoordingen, met veel voorbeelden, lijstjes, berekeningen en anekd...

Translation of the author's Business plan op 1 A4.

Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business. From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your company. Split into two parts, you'll discover: • Why customer experience is so important in ...

'This is the best kind of "how-to" book. It gives you insights as well as techniques, helping you to understand how people listen, how to connect with your audience and how to be compellingly persuasive.'Simon Hayes, Chairman, Effective Image Ltd YOUR ESSENTIAL GUIDE TO BUSINESS PRESENTATIONSThe Financial Times Essential Guide to Making Business Presentations gives you the critical knowledge you need to plan, write and deliver your next presentation with maximum impact. It will also help you ...

Financial institutions, private and public companies and governments can lose vast amounts of money from even minor changes in interest rates. Because of this, complex financial instruments have been developed to mitigate these exposures. But what happens when organisations hedge themselves to ill-advised and ill-formulated financial management strategies? Based on a proven analytical method, Mastering Interest Rate Risk Strategy explains, step-by-step, how to set up and run a sound interest...

DREAMING OF AN EMPTY INBOX, BUT DON'T KNOW HOW TO MAKE IT HAPPEN? We're bombarded with messages every day, but no one tells you how to improve these vital email skills. Discover how to regain control of your email - and get back to your job - in five simple steps. Email doesn't have to be overwhelming. With Speedmailing's five-step process you can manage emails quickly and efficiently. The benefits of Speedmailing:• Empties your inbox every day• Increases your productivity and peace of m...