Communicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working.

Easy-to-follow frameworks and checklists will help you conduct an internal com...

A focused, user-friendly introduction to international financial reporting International Financial Reporting, 8th edition by Melville employs a practical, applied approach in exploring and explaining the key financial standards. With more than 140 countries in the world now using international financial reporting standards (IFRS (R) Standards), knowledge of the standards issued by the International Accounting Standards Board (IASB (R)) is vital to your success in financial accounting. Offerin...

Marketing: An Introduction shows you how creating and capturing customer value drives effective marketing strategies. The text reflects major trends and shifting forces that impact marketing in this digital age of customer value, engagement and relationships. This in turn gives you a richer understanding of basic marketing concepts, strategies and practices.

The 15th Edition features updated and deeply developed chapter-opening vignettes, Marketing at Work highlights, company cases and end-of...

This very successful textbook explores change and how it relates to the complexities of organizational life, and puts an emphasis on applying the theory to practice. Now significantly updated and in its 6th edition, Organizational Change reflects a rapidly changing world and considers 'how change has changed'. The book is structured in three parts.

The first part considers the causes and nature of change. Part two opens up the organization to expand on issues of structuring for change, the cu...

For anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication. Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.

The gold standard text for helping students visualize and understand geologic processes makes hands-on and real-world exploration easier and more impactful than ever, in any course setting. New 3D specimen and digital elevation models, with corresponding Smartwork exercises, allow students to examine specimens and sites as if they were in the field or lab. And new highly visual "Practice What You Know" and "What Can You See?" activities at the end of each chapter and in Smartwork help student...

- Provides a complete overview of the hospitality industry;

- includes an extensive chapter on intercultural hospitality experiences;

- offers interesting analysis as well as engaging real-world examples.

Hospitality Experience is an exciting introduction to hospitality management. Step-by-step it shows students how to create and manage unique hospitality experiences. The book provides clear answers to important questions regarding hospitality management, beginning with what it is and who the...

Creative Reboot ushers in a new era of thought leadership, providing a structured pathway that facilitates building creative confidence and inspires the ability to conjure innovative solutions to complex issues. By combining detailed scholarly understanding, real-world case studies that illustrate the application of creativity, and a deck of creative card exercises, this toolkit allows you to embrace your innate creative intelligence.

Whether you are a rigid analytical thinker or an accomplis...

Technology and Regulation (TechReg) is an international journal of law, technology and society, with an interdisciplinary identity. TechReg provides an online platform for disseminating original research on the legal and regulatory challenges posed by existing and emerging technologies (and their applications) including, but by no means limited to, the Internet and digital technology, artificial intelligence and machine learning, robotics, neurotechnology, nanotechnology, biotechnology, energ...

This compilation consists of key treaties, secondary legislation and case law in the area of international and European institutional and constitutional law, selected by the Department of international and European Union law of the Erasmus University Rotterdam to use in their bachelor education. The compilation uniquely combines these two areas of law in one single compilation, making it ideal for introductory courses in these fields.

What makes this book furthermore unique and of added value...