Provides both students and professionals in health care and social service with the skills to develop respectful, smooth relationships with their clients and with the community at large. This book offers strategies for connecting with people across differences related to ethnicity, religion, nationality, disability, age, gender, and class.

The authors aim to help advocates better understand battered women's decisions to improve advocacy for victims with various cultural experiences and backgrounds, and to provide advocates with assistance in redesigning their services so they may better meet the needs of battered women.

Fundamentals of Psychological Assessment and Report Writing provides a step-by-step model of psychological assessment with case studies and examples to enhance learning.

With a key focus on mixed methods, coverage of the 'why' as well as the 'how', and a clear explanation of the CORE system, this book will be instrumental in helping readers to produce organized, ethical, insightful and, of course, comprehensive literature reviews.

Offering an in-depth study of validity, which forms an important part of education assessment, this book addresses complex concepts in a straightforward manner, while guiding the reader through the evolution of validity from the 19th century to the present day.

Social and Emotional Learning is currently a dominant theme in education systems across the world. This book is the first truly balanced, critical appraisal of this important field.

Concise, authoritative and jargon-free, the new edition of Jonathan Wilson's best-selling introduction to business research is the perfect guide to completing a successful research project.

A practical introduction for those training in the field of career development, career counselling and career coaching. Brought to life through engaging case studies and reflective questions, this book introduces the key skills and techniques and shows how various models used in career conversations look in practice.

This timely and fully revised second edition provides an overview of the personalisation agenda and looks at the recent legislation in a broad historical and theoretical perspective. This approach will provide opportunities for students to consider the changes to the social work role and to evaluate the impact of this for service users and as practitioners.

Flora provides a comprehensive survey of the major statistical procedures, along with an innovative model-based approach, teaching researchers how to understand and choose the best model to fit their data.