'This is the best kind of "how-to" book. It gives you insights as well as techniques, helping you to understand how people listen, how to connect with your audience and how to be compellingly persuasive.'Simon Hayes, Chairman, Effective Image Ltd YOUR ESSENTIAL GUIDE TO BUSINESS PRESENTATIONSThe Financial Times Essential Guide to Making Business Presentations gives you the critical knowledge you need to plan, write and deliver your next presentation with maximum impact. It will also help you ...

The updated edition of the book that has changed millions of lives with its insights into the growth mindset.

After decades of research, world-renowned Stanford University psychologist Carol S. Dweck, Ph.D., discovered a simple but groundbreaking idea: the power of mindset. In this brilliant book, she shows how success in school, work, sports, the arts, and almost every area of human endeavor can be dramatically influenced by how we think about our talents and abilities. People with...

Mixing memoir, travel and popular science, Adventures in Volcanoland is written with warmth and lyricism and a captivating fascination with these mountains of fire that will show how they have and continue to shape our planet, and its future.

A thoroughly revised edition of the bestseller Getting Things Done, with tips and tools relevant to today's ever-changing work environment

The revised and updated third edition of Simplified TRIZ: New Problem Solving Applications for Technical and Business Professionals, 3rd Edition continues to demystify TRIZ (systematic innovation), the internationally acclaimed problem solving technique. It demonstrates how TRIZ can be used as a stand alone methodology or used to enhance Lean, Six Sigma, and other systems of organizational improvement. Simplified TRIZ 3rd Edition once again strikes the perfect balance between overly complex a...

Pulling aside the curtain of ‘Big Data’ buzz, this book introduces C-suite and other non-technical senior leaders to the essentials of obtaining and maintaining accurate, reliable data, especially for decision-making purposes.

Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a tourism, hospitality and events context and brings theory to life by integrating a host of industry-based case studies and examples throughout. This fourth edition has been fully revised and updated to reflect the major changes in strategic direction for these industries due to the mo...

Relational Team Coaching is a state-of-the-art reference book detailing what makes team coaching effective, with a focus on being able to work at a relational level within the here and now, about what is going on in the present in the team and between the team and the coach.

Heroic Leadership is a celebration of our greatest heroes, from well-known legends to unsung heroes who transform our world quietly behind the scenes. Now in its second edition, it offers a compelling conceptual framework for understanding heroism and heroic leadership, drawing from theories of great leadership and heroic action.