This title is split into three parts. The first part deals with the basics of meeting and greeting communications, the second looks at problem solving and verbal communications. Finally part three deals with team work, and managing your boss, your customers and yourself.

Covering all the fundamental topics in hydraulics and hydrology, this textbook is an accessible, thorough and trusted introduction to the subject. The text builds confidence by encouraging readers to work through examples, try simple experiments and continually test their own understanding as the book progresses. This hands-on approach aims to show students just how interesting hydraulics and hydrology is, as well as providing an invaluable reference resource for practising engineers.

There a...

The 18th edition of Daniel Jones's classic work is the definitive guide to contemporary English pronunciation. This new and fully updated edition contains over 230,000 pronunciations of words, names and phrases. In addition, it includes lively essays on aspects of pronunciation by leading experts in the field, a phonetics and phonology glossary and notes explaining the relationship between spellings and sounds

A fully revised and updated edition of this popular core text for trainee teachers in the Lifelong Learning Sector working towards ATLS or QTLS.

A practical and accessible text on pedagogy for primary teacher trainees and Education Studies students. Features exercises designed to develop specific critical thinking skills.

A truly international (vs. US-focused) text offering a comprehensive overview of the subject and a critical look at its latest issues - including the current economic crisis

Moving beyond the narrow clinical perspective this book offers a view that takes into account the complex ways in which a batterer's abusive and controlling behaviors are woven into the fabric of daily life.

The authors present an effective framework for integrating comprehensive literacy or fluency into the traditional curriculum to prepare students for a technology-driven and global culture.

Introduces students to statistics using SPSS by using engaging subject matter and subjective and objective data.

A concise, quick-reference guide to key concepts in business ethics