This second edition is the definitive guide to teaching assistant-pupil interaction, fully updated with examples from schools that have implemented techniques from the first edition; this new edition answers the need for specific, practical guidance on the role of the teaching assistant.

Provides a set of practical techniques which have been tried in many of today's leading companies with dramatic improvements to sales performance. This text makes the spin-selling method available in paperback and includes a new preface by the author.

"Originally published in 1874 by Dunker & Humbolt, Leipzig, as Psychologie vom empirischen Standpunkte."

This book combines gives readers an overview of: the origins and the rise of the customer experience logic, the 7Es (Experience, Exchange, Extension, Emphasis, Empathy, Emotional touchpoints, Emic/Etic process) of the new experiential marketing mix, and the challenges for the future.

Society at large tends to misunderstand what safety is all about. In reality, safety is what you and your people do day by day to protect assets from harm and to control the hazards inherent in your operations. This is the purpose of Risk-Based Thinking, the key element of the six building blocks of Human and Organizational Performance (HOP).

Rural Geographies provides a critical, contemporary and accessible introduction to understanding rural change by using geographical ideas to explain and analyse current issues affecting the countryside.

Citing the latest research, and exploring the cognitive, social and emotional triggers which lead us to make poor decisions around food, The Psychology of Dieting builds to provide a guide to how we can change our behaviour to lose weight and lead healthier lives.

This bestselling textbook has long been the standard reference for courses in forensic linguistics and language and the law. Using knowledge and experience gained in legal settings, the authors combine many perspectives into a unified textbook, focusing throughout on evidence from real cases including UK serial killer Harold Shipman and the murder of JonBenét Ramsey. Divided into two sections, it covers the key topics of the field and includes research tasks, further reading and web links. T...

Legendary analysis of the Great Depression which foretold the US economic crisis of 2008.

Specially written by experienced teachers for self-study or class use, the course offers you a step-by-step approach to written and spoken German. No prior knowledge of the language is required.These two 60-miniute CDs, recorded by native speakers, are an invaluable component of the course. While reinforcing material from the book, the CDs also contain a variety of additional exercises, including role-playing, and a useful guide to pronunciation.