The bestselling guide to Toyota's legendary philosophy and production system-updated with important new frameworks for driving innovation and quality in your business. One of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today. Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota's world-changing process...

Gain the competitive edge by conducting a valuation of your company every year-quickly, accurately, and inexpensively

Companies that know their value at any given moment have a distinct competitive edge-especially these days, when adding digital capabilities can dramatically affect value. But most businesses drop the ball because traditional valuation is complex, time-consuming, and expensive.

Not anymore. Reed Phillips, Chairman of Oaklins International, one of the world's largest mid-market...

Harness the power of "zero transaction costs" to ensure long-term success in every new business propositionVeteran venture capitalist Dermot Berkery has come up with a completely new construct for spotting the great business propositions of tomorrow using fundamental economics-transaction cost economics-and he shares all his secrets with you in The Zero Transaction Cost Entrepreneur.Eliminating transaction costs between customers and businesses can transform the customer experience and unleas...

Presenting the developments in QRM since the publication of Rajan Suri's landmark text, Quick Response Manufacturing, this book illustrates how QRM can not only reduce lead times but also improve quality, reduce operating costs, and enable companies to gain a substantial market share. It explains how factories in advanced nations can us

An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.

In The...

'Gedoe komt er toch' (Scriptum, 2005) stelde klassieke wijsheden over organisatieverandering aan de kaak. Bijvoorbeeld dat mensen liever niet willen veranderen, dat je draagvlak moet ontwikkelen en de top er achter moet staan. Deze 'wijsheden' zijn gebaseerd op het adagium 'geen gedoe'. Probeer gedoe niet te vermijden of te verdoezelen maar zorg dat het 'op tafel' komt. Dat lucht niet alleen op, maar geeft je ook de gelegenheid de negatieve energie van gedoe om te zetten in de positieve energ...