CLIENT, CLARIFY, CREATE, CHANGE, CONFIRM, CONTINUE, CLOSE = THE SEVEN SECRETS OF CONSULTANCY "Most change methods are effective. For the most part, each one is theoretically sound, well-researched, and clearly articulated. But when they're put in organizations, they fail-at least 70 to 80% of the time".

George Smart, Managing Partner, Strategic Development Incorporated The definition of a consultant is someone who facilitates organisational change and provides expertise on technical, function...

Readers are provided with a practical insight into how to analyze policies and policy-making in the EU. Using case studies to deepen readers' understanding, this book examines the various stages of the policy process - from the moment the issue reaches the agenda through to drafting, implementation and evaluation.

Focuses on social science research methods. This title contains a section on planning a research project that includes chapters on the need for social science research in conservation, defining a research topic, methodology, and sampling. It also focuses on practical issues in carrying out fieldwork with local communities.

Conducting Research in Conservation is the first textbook on social science research methods written specifically for use in the expanding and increasingly multidisciplinar...

Jump into the HPLC adventure! Three decades on from publication of the 1st German edition of Veronika Meyer's book on HPLC, this classic text remains one of the few titles available on general HPLC aimed at practitioners. New sections on the following topics have been included in this fifth edition: Comparison of HPLC with capillary electrophoresisHow to obtain peak capacityvan Deemter curves and other coherencesHydrophilic interaction chromatographyMethod transferComprehensive two-dimensiona...

With little domestic fanfare and even less attention internationally, Japan has been reinventing itself since the 1990s, dramatically changing its political economy, from one managed by regulations to one with a neoliberal orientation. Rebuilding from the economic misfortunes of its recent past, the country retains a formidable economy and its political system is healthier than at any time in its history. Japan Transformed explores the historical, political, and economic forces that led to th...

A researched study on two of art's most fundamental themes, Colour and Light bridges the gap between abstract theory and practical knowledge. Beginning with a survey of under appreciated masters who perfected the use of colour and light, the book examines how light reveals form, the properties of colour and pigments, and the wide variety of atmospheric effects. Gurney cuts through the confusing and contradictory dogma about colour, testing it in the light of science and observation.

A glossar...

This is a new edition of a bestselling introductory counselling textbook. Richard Nelson-Jones is an established and much loved author who's books have helped to train thousands of counsellors and therapists.

This book explores a range of issues in the philosophy of mind, with the mind-body problem as the main focus. It serves as a stimulus to the reader to engage with the problems of the mind and try to come to terms with them, and examines Descartes's mind-body dualism.

So you've got an idea for an iPhone app - along with everyone else on the planet. Set your app apart with elegant design, efficient usability, and a healthy dollop of personality. "Best iPhone App Design" takes you from concept to polished interface design with plain-spoken principles and a rich collection of visual examples for designing exceptional interfaces for the iPhone and iPod Touch.

Witty, down-to-earth, and irreverent, this guide is for everyone involved in the app design process: d...

Provides not only new insights into the subject but also offers readers a highly applied framework for exploring the contribution of relationship marketing to organisational performance.