In today’s world, considering sustainability in project management is no longer an idealistic ambition of a small group of caring individuals. It is a reality and a necessity for all project professionals operating in today’s business environment, in which economic performance needs to go together with performance on environmental, social and governance (ESG) criteria.

Sustainable project management is the ‘new normal’ in project management, in which the concepts of sustainability and...

The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

Agile softwareontwikkeling lijkt tegenwoordig de standaard aanpak. Maar in de praktijk blijken elementen van traditionele en agile requirements op grote schaal vermengd te worden. Bewust en vaker nog onbewust. Dat heeft grote impact op het werk van requirementsanalisten.

Business en IT bij elkaar brengen deden we altijd al. Laveren tussen de vaak botsende zienswijzen van traditionele en agile requirements is daar nu bijgekomen.

Handboek Requirements laat zien waar het vak nu staat en waar we ...

The complexity of modern IT landscapes forces organizations to implement changes and innovations in a well-defined and structured way, applying architecture. But that’s easier said than done, because how do you actually bring IT architecture into practice? What are the tasks of an IT architect? What methods and tools are available to an IT architect? What products does an IT architect deliver? And how do you make sure that these products are effective and offer added value to an organizatio...

Scrum is op dit moment het populairste Agile-framework. De aanpak stimuleert organisaties om meer businesswaarde te creëren, nieuwe ideeën snel naar productie te brengen en de verschillende disciplines constructief te laten samenwerken. Er is veel geschreven over Scrum, maar meestal alleen over de werking en de principes en niet over de invoering. De transitiefase blijft hierdoor onderbelicht. In dit boek staat juist de praktische invoering centraal.

Agile in de echte wereld - Starten met S...

This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Second, it is a high-level introduction to ISACA's open standard COBIT 5.0 that will encourage further study. This guide follows the process structure of COBIT 5.0.

This guide is aimed at business and IT (service) managers, consultants, auditors and anyone interested in learning more about the possible application of IT governance sta...

"This document is the Enterprise Agility and Digital Transformation TOGAF Series Guide Set. It contains two TOGAF Series Guides that have been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition.

TOGAF® Series Guide: Enabling Enterprise Agility

This document is designed to help Enterprise Architects requiring information on how to adapt and use the TOGAF framework to support an Agile enterprise.

It covers the following topics:

• An introduction to the ...

Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications. Elevate your organization's customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a compre...