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Resultaten (1523)
Services Marketing / 4th edition
Integrating Customer Focus Across the Firm
2020 || Paperback || Alan Wilson e.a. || McGraw-Hill
Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success. In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research,...
morgen verzonden
How Emotions Are Made
The Secret Life of the Brain
2024 || Paperback || Lisa Feldman Barrett || Van Ditmar Boeken B.V.
Emotions aren’t hardwired into you – you create them. A world-leading neuroscientist argues that understanding the origin and nature of emotions has huge implications for our future.
Microeconomics and Behaviour / 4th edition
2025 || Paperback || Robert Frank e.a. || McGraw-Hill
The fourth European edition of Microeconomics and Behaviour builds on its core analytical foundations, and embeds them in accessible and engaging real-world examples to demonstrate the relationship between economic thinking and analysis and human behaviour. By blending theory with practical application, students are encouraged to think like economists and critically assess the technical tools of microeconomics and to find more interesting and innovative ways of applying them, ultimately devel...
morgen verzonden
The Journey of Humanity
And the Keys to Human Progress
2023 || Paperback || Oded Galor || Vintage Publishing
THE INTERNATIONAL BESTSELLER
'Masterful. Galor answers the ultimate mystery' LEWIS DARTNELL
'Completely brilliant and utterly original' JON SNOW
'Astounding in scope and insight' NOURIEL ROUBINI
The stunning advances that have transformed human experience in recent centuries are no accident of history - they are the result of universal and timeless forces, operating since the dawn of our species. Drawing on a lifetime's scientific investigation, Oded Galor's ground-breaking new vision identif...
morgen verzonden
The Power of Fun
Why fun is the key to a happy and healthy life
2024 || Paperback || Catherine Price || Transworld Publishers Ltd
morgen verzonden
The Brilliant Abyss
True Tales of Exploring the Deep Sea, Discovering Hidden Life and Selling the Seabed
2024 || Paperback || Helen Scales || Bloomsbury Publishing
The deep sea is the last, vast wilderness on the planet. This is the story of how we imagine, explore and exploit it.
For centuries, myth-makers and storytellers have concocted imaginary monsters of the deep, and now scientists are looking there to find bizarre, unknown species, chemicals to make new medicines, and to gain a greater understanding of how this world of ours works. With an average depth of 12,000 feet and chasms that plunge much deeper, it forms a frontier for new discoveries.
...
Skills in Relational Coaching / 1st edition
2025 || Paperback || Simon Cavicchia e.a. || SAGE
This illuminating guide to the core skills and techniques of the relational approach to coaching brings the intersubjective, collaborative relationship between coach and client into focus. The authors use key case examples from a variety of settings to illustrate the skills needed at different stages of the coaching relationship, including chapters on:
Establishing the Working Alliance
Inquiring Collaboratively
Use of Self
The Presenting Past
Enactments, Games, Ruptures and Repairs
Endings in...
morgen verzonden
Business Analytics
Combining data, analysis and judgement to inform decisions
2023 || Paperback || Mary Ellen Gordon || SAGE
This Business Analytics textbook takes a practical approach to how data and analytics can be used to help inform organisational decisions and actions.
morgen verzonden
The Singularity is Nearer
When We Merge with AI
2025 || Paperback || Ray Kurzweil || Vintage Publishing
Creating Business Plans
2014 || Paperback || Harvard Business Review || Harvard Business Review Press
A well-crafted business plan generates enthusiasm for your idea and boosts your odds of success--whether you're proposing a new initiative within your organization or starting an entirely new company. Creating Business Plans quickly walks you through the basics. You'll learn to: * Present your idea clearly * Develop sound financial plans * Project risks--and rewards * Anticipate and address your audience's concerns Don't have much time? Get up to speed fast on the most essential business skil...
