The foundational and wildly popular go-to resource for influence and persuasion?a renowned international bestseller, with over 5 million copies sold?now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini?New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion?explains the psychology of why people say yes and how to apply these insight...

She lived to be 82, but it was only in old age that she triumphed over the adversities and tragedies of her earlier years and became virtual ruler of England. Eleanor has exerted a fascination over writers and biographers for 800 years, but the prevailing myths and legends that attach to her name still tend to obscure the truth.

The first truly global history of work, an upbeat assessment from the age of the hunter-gatherer to the present day

From the international bestselling expert on dealing with assholes

'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, this is an indispensable resource'

Gretchen Rubin, author of The Happiness Project

'At last someone has provided clear steps for rejecting, dejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, ev...

Today's consumers prefer the advantages of access over the hassles of ownership. It's not just internet services like Netflix and Spotify; even industrial firms like GE and Caterpillar are reinventing themselves as solutions providers. Whether you sell software, clothes, insurance, or industrial machines, you need to master the transition to the subscription model.

Exposes the destruction of wildlife through the widespread use of pesticides. This book aims to creates public awareness of the environment.