The book is also replete with practical takeaways and includes frameworks such as a method for redefining the buying process, which assists organizations in formulating avant-garde customer touchpoints that embody the care imperative.

This book offers a comprehensive overview of the central theoretical tenets of Acceptance and Commitment Therapy (ACT), guidance on key practical applications of the approach, and reflection on the strategic issues inherent to the delivery of this psychological intervention.

This book was written by three expert Master Black Belts certified by the American Society for Quality (ASQ). Moreover, they are from different parts of the world and industry, which brings great diversity to the contents of the book.

Delivering a Climate Neutral Europe summarises the achievements of twenty-five years of EU Climate Policy, with the emphasis on what has been achieved under the Green Deal. It also highlights climate issues on the table of policy makers in the next European policy cycle 2024-2029.

Colloquial Dutch provides a step-by-step course in Dutch as it is written and spoken today.

This accessible book takes a psychological approach to understanding addiction. It considers key questions and myths surrounding addition such as ¿how do people get hooked?' and ¿can you recover from addiction?' Using examples from popular culture, the book also draws on psychological and neuroscientific theories and sets addiction in a social context, comparing drug addiction with other types such as gambling and sex. It goes on to consider addiction recovery and different therapies such a...

Behaviour for Learning offers teachers a clear conceptual framework for making sense of the many behaviour management strategies on offer, allowing them to make a critical assessment about their appropriateness and effectiveness in the classroom, and assisting them to promote closer links between ‘behaviour’ and ‘learning’.

Updated with all-new cases, this second edition of the must-have for those looking to grasp the fundamentals of business model innovation, explores the novel ways in which an organization can generate, deliver, and monetize benefits to customers.