Provides a set of practical techniques which have been tried in many of today's leading companies with dramatic improvements to sales performance. This text makes the spin-selling method available in paperback and includes a new preface by the author.

This book provides an introduction to systems psychodynamic theory and its application to organisational consultancy, research and training, outlining systems dynamics methods and their historical and theoretical developments.

Risk asserts the ongoing importance of the analysis of risk in our age of permacrisis and mounting scepticism about experts and science, and calls for a ‘re-turn’ to risk theory. This fully revised and expanded new edition includes a new chapter on risk information and denial in the context of the climate crisis and COVID-19 pandemic.

This comprehensive volume offers ideas, examples, and guidance to help coaches develop skills in their coaching practice, specifically in the areas of health and wellbeing as they are experienced by their clients.

Now in a fully revised and updated third edition, Managing People in Sport Organizations is a comprehensive introduction to the theory and practice of managing people within a strategic framework.

The book is an ethnography that draws upon 25 years of qualitative research and shipboard field work in the merchant cargo shipping sector. It explores the lives and work of seafarers and how these have changed over time.

Now in its sixth edition, The Practice of Family Therapy comes at a time when traditional approaches to psychotherapy have given way to multidimensional strategies that best serve the needs of diverse groups who are grappling with the many challenges unique to family therapy practice.

Through a lively discussion of the key scientific and philosophical issues surrounding addiction, this book is valuable for students in psychology, criminology, sociology and social work, as well as health care professionals and general readers interested in the nature of our free will.

This book combines gives readers an overview of: the origins and the rise of the customer experience logic, the 7Es (Experience, Exchange, Extension, Emphasis, Empathy, Emotional touchpoints, Emic/Etic process) of the new experiential marketing mix, and the challenges for the future.

Rural Geographies provides a critical, contemporary and accessible introduction to understanding rural change by using geographical ideas to explain and analyse current issues affecting the countryside.