A comprehensive guide to studying and interpreting communication interaction.

A student-focused reader organized around both established and contemporary areas of intercultural communication research and theory.

An approachable, skills-focused student guide to building media literacy, helping students to become more knowledgeable about all facets of the media and more strategic users of media messages.

The ninth edition of this text provides additional context for discussion, introducing essential communication skills and concepts and providing unique insights into intercultural communication.

This book equips students, managers, and executives with the strategies and tools to address common communication problems experienced in organisations, with the goal of learning how to add value to their organisations by communicating more effectively.

Looking at the hard choices writers confront when crafting any kind of factual narrative, this book helps journalism students to improve specifically their non-fiction storytelling skills.

A relevant and timely book with a unique approach: the focus here is on how and why ethnic and racial minorities produce and consume media for themselves - not just how they are represented in or by the media.

Mediation Theory and Practice, Third Edition introduces students to the process of mediation by using practical examples that show students how to better manage conflicts and resolve disputes. Authors Suzanne McCorkle and Melanie J. Reese help students to understand the research and theory that underlie mediation, as well as provide students with the foundational skills a mediator must possess in any context, including issue identification, setting the agenda for negotiation, problem solving,...