In het boek 'Kracht zonder macht' staat de visie om kwaliteitszorg en veranderkunde te combineren centraal. Volgens 6 principes komt u zo tot een optimale regie van de keten, Bedrijven bestaan uit ketens en zijn afhankelijk geworden van elkaar. Centrale sturing is niet mogelijk. Hoe kun je dan toch een performance leveren beter dan de concurrentie? De markt verandert, bedrijven moeten daarop reageren om succesvol te overleven. De ketens moeten hierin mee. Het gaat niet alleen om het leveren v...

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Met het cursusboek van Serasta wordt stap voor stap alles uitgelegd wat u moet weten om het programma te gebruiken. Elk hoofdstuk staat boordevol oefeningen die u kunt maken. Photoshop is het toonaangevende foto bewerkingsprogramma. Ontdek de oneindige mogelijkheden van Photoshop en doe dat aan de hand van de tal...

Een verzameling essays over de veranderende functies van de grote stad. Met als voorbeeld Amsterdam ("Magisch centrum van de wereld"). Vijf gerenommeerde schrijvers, wetenschappers en ondernemers belichten thema's die van belang zijn voor de toekomst van de stad en voor het geluk van de mensen die er verkeren.

Een must voor beleidsmakers, beslissers, adviseurs en studenten.

Interrupting the City explores the ways in which artistic practices and interventions constitute the public sphere. To interrupt the city (be it digitally or materially) means to arrest the flow or circulation that the city consists of. The tactics by which this interruption is achieved may vary, ranging from a media offensive to riots in the streets, but each and every time these activities affect the public sphere, also make the public sphere. Thus, the public domain is constituted by a com...

The Silk Road is as iconic in world history as the Colossus of Rhodes or the Suez Canal. But what was it, exactly? It conjures up a hazy image of a caravan of camels laden with silk on a dusty desert track, reaching from China to Rome. The reality was different--and far more interesting--as revealed in this new history.

In The Silk Road, Valerie Hansen describes the remarkable archeological finds that revolutionize our understanding of these trade routes. For centuries, key records remained h...

The book describes what it means to say the world is complex and explores what that means for managers, policy makers and individuals. The first part of the book is about the theory and ideas of complexity. This is explained in a way that is thorough but not mathematical.

It compares differing approaches, and also provides a historical perspective, showing how such thinking has been around since the beginning of civilisation. It emphasises the difference between a complexity worldview and the...

The purpose of economic evaluation is to inform decisions intended to improve healthcare. The new edition of Methods for the Economic Evaluation of Health Care Programmes equips the reader with the necessary tools and understanding required to undertake evaluations by providing an outline of key principles and a 'tool kit' based on the authors' own experiences of undertaking economic evaluations. Building on the strength of the previous edition, the accessible writing style ensures the text i...

This major new text on the theory and practice of public management moves away from descriptive accounts of its evolution to provide a systematic treatment of the key paradigms of public management today. It examines their competing outlooks, values, tools and assumptions and - using a wide range of examples from different areas of management around the world - their implications for practice. The text sets out three contrasting 'logics' for management - performance, professionalism and polit...

Do I contradict myself?Very well then I contradict myself. (I am large, I contain multitudes.)Abundant, ecstatic, generous, courageous - this is the first American epic poem, a celebration of selfhood and a catalogue of nineteenth-century American life of all ages and races.

North Africa has been a vital crossroads throughout history, serving as a connection between Africa, Asia, and Europe. Paradoxically, however, the region's historical significance has been chronically underestimated. In a book that may lead scholars to reimagine the concept of Western civilization, incorporating the role North African peoples played in shaping "the West," Phillip Naylor describes a locale whose transcultural heritage serves as a crucial hinge, politically, economically, and s...