What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients?

Why do carefully planned projects fail? Projects are affected, for good or ill, by the humans who undertake them. If the plan fails to take account of the psychology of managing people and the psychology of managing change there may be trouble ahead. Sharon De Mascia's Project Psychology uses human behaviour and emerging psychological models to provide an insight into the successful management of people in projects.

By selecting the right team, facilitating a common vision and by gaining a ps...

Objective Proficiency Second edition provides official preparation for the revised 2013 Cambridge English: Proficiency exam, also known as Certificate of Proficiency in English (CPE). A variety of challenging, lively topics provide thorough training in exam skills and high-level language development. Each unit contains three double-page lessons ensuring flexibility, even pacing and progress.

Interactive software, downloadable from a URL in the Student's Book, provides activities for practice ...

Margaret Thatcher was one of the most controversial figures of modern times. Her governments inspired hatred and veneration in equal measure and her legacy remains fiercely contested. Yet assessments of the Thatcher era are often divorced from any larger historical perspective.

This book draws together leading historians to locate Thatcher and Thatcherism within the political, social, cultural and economic history of modern Britain. It explores the social and economic crises of the 1970s; Bri...

Addressing a key area for researchers and academics, this practical text provides readers with all they need to know about the process of applying for research funding.

A handbook for all beginning and aspiring teachers in the Lifelong Learning Sector with essential guidance on the sector and the role of the teacher.

An accessible and focused text on communication, language and literacy in the pre-school years for students of Early Childhood Studies and Early Years.

This textbook provides an integrated physical and biochemical foundation for undergraduate students majoring in biology or health sciences. It is particularly suitable for students planning to enter the pharmaceutical industry. This new generation of molecular biologists and biochemists will harness the tools and insights of physics and chemistry to exploit the emergence of genomics and systems-level information in biology, and will shape the future of medicine.

This text brings together in one volume the range of methods available for undertaking qualitative data collection and analysis in organizations.

While there are a number of books on qualitative psychological research, this book is unique as it leads students step-by-step through the process of using qualitative research for doing your project and writing your report.