This book shows how questions, not answers, help drive school improvement by applying the principles of quality questioning to four critical leadership functions: maximizing, mobilizing, mediating, and monitoring

How do you decide the best course of action for your company to take advantage of new opportunities? You must develop a business case to explore multiple alternatives before making a recommendation to support a particular option. This book shows you how to use a business case to define an opportunity, identify and analyze alternatives, and present your final recommendation to key stakeholders. You'll learn to - Clearly define the opportunity you'll want to address in your business case - Iden...

This edited volume is designed to provide teachers of all subject areas and phases of school education an accessible resource for teaching EAL students.

Understanding Judith Butler is not an easy task, but this perfectly judged exploration of all Butler's works succeeds where many competing texts fail.

Counselling and Therapy Techniques covers all the major counselling approaches and provides all the tools required for developing a therapeutic relationship with clients.

This book will hold the novice researcher's hand through the process of undertaking a research project using mixed methods. It has a particular focus on ethics, a key concern for researchers in education and the social sciences.

A key text for those taking the CTLLS unit 'Delivering Employability Skills'.

An introductory student guide to working with diversity in social work

BEC is an internationally recognised business qualification that demonstrates an ability to use English in professional contexts. As a University of Cambridge ESOL examination, international companies use it as a suitable entry requirement by academic institutions and for recruitment. Success with BEC provides complete preparation for the BEC exams, but is also an ideal focus for in-company training courses and for business people and students wishing to improve their English and job prospects.

The course covers the three levels of the exam: BEC Preliminary, BEC Vantage and BEC High...