In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their loyalty. As a result, their book "The Experience Economy" is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages. And though the world has changed in many ways since then, the way to a customer's heart has not.

In fact, the idea of staging experiences to leave a memorable and lucrative impression is now more...

This book reflects the wide-spread belief that the twenty-first century is evolving in a significantly different way to the twentieth, which witnessed the advance of human rationality and technological progress, including urbanisation, and called into question the public and cultural significance of religion. In this century, by contrast, religion, faith communities and spiritual values have returned to the centre of public life, especially public policy, governance, and social identity. Rapi...

The second book in the ground-breaking HUNGER GAMES trilogy. After winning the brutal Hunger Games, Katniss and Peeta return to their district, hoping for a peaceful future. But their victory has caused rebellion to break out ...and the Capitol has decided that someone must pay. As Katniss and Peeta are forced to visit the districts on the Capitol's Victory Tour, the stakes are higher than ever. Unless they can convince the world that they are still lost in their love for each other, the cons...

Technical English is a multi level English course which is ideal for students in vocational education or training at work. Its syllabus covers the core language that students need to be successful in all fields of technical and industrial work.

"This book presents the essential math needed to describe, simulate, and render a 3D world. It provides an introduction to mathematics for game designers, including fundamentals of coordinate spaces, vectors, and matrices, orientation in three dimensions, introduction to calculus and dynamics, graphics, and parametric curves"--Provided by publisher.

This engaging book presents the essential mathematics needed to describe, simulate, and render a 3D world. Reflecting both academic and in-the-tr...

"The significant problems we face cannot be solved at the same level of thinking we were at when we created them." -- Albert Einstein-- Modern business leaders are just too aware of how much the world has changed in the last decades and continues to do so. It is little wonder then that even the best of us can feel overwhelmed by the many demands we now face in our working and private lives. Summarizing the knowledge and experiences of three experts in the field, and offering practical insight...

Lapis Lazuli from the Kiln examines the history of the first glass, from its early sporadic occurrence, through the height of its production in the late second millennium BC, to its disappearance at the end of that millennium. The book draws on an exceptionally wide range of sources including ancient texts detailing recipes and trade in glass, iconographic depictions in tombs and temples, archaeological excavation of the most important sites including Amarna and Qantir, and the description of...

Since the late 1960s Peter Downsbrough has been an important figure in contemporary art, associated with major international art movements as minimal art, conceptual art, and visual poetry. In his artistic work he explores various fields including sculpture, architecture, books, film, and photography.

This book provides, for the first time, a profound insight into Downsbrough's diverse and complex use of photography within his artistic work over the last 40 years. A substantial essay by Alex...

Since 2005 Dutch artists Ida van der Lee's Allerzielen Alom (or All Souls' All around) project, as well as its various offshoots, have flowered throughout the Netherlands. In doing so they have brought a diverse public of various ages and religious as well as non-religious backgrounds together at the end of October or the beginning of November at hospitably decorated cemeteries and crematoria. Here, after dusk, these visitors were given various chances to commemorate their dearly departed usi...