The Change Manager's Handbook is an easy to read kaleidoscope of a book that covers the whole topic of change management from the theory right through to a very practical step-by-step guide to implementing sustainable change. The book is written in a very accessible and easy to read style and is cram packed with useful tips and tricks, images and cartoons that every Change Manager will find useful to bring about change in their organisation.

A downloadable 'Toolbox' (available from the publ...

The course is mainly practical (applying generative AI/prompt-engineering), in action activities where you make prompts and learn best practices on Text Generative AI, while doing.

Gain a comprehensive understanding of Text Generative AI and its capabilities Develop critical thinking skills to evaluate the potential of Text Generative AI in different business use cases Understanding of the architecture behind the model Master the skill of prompt engineering for effective interaction with Text...

This book brings together The Open Group’s set of publications addressing risk management, which have been developed and approved by The Open Group. It is presented in three parts:

The Technical Standard for Risk Taxonomy

Technical Guide to the Requirements for Risk Assessment Methodologies

Technical Guide: FAIR – ISO/IEC 27005 Cookbook

Part 1: Technical Standard for Risk Taxonomy This Part provides a standard definition and taxonomy for information security risk, as well as information...

Besides the Courseware based on The TOGAF® Standard, Version 9.2 - Foundation (Level 1) publication you are advised to obtain the publication Courseware based on the TOGAF standard, 10th edition - Certified (level 1).

Van Haren Publishing is listed as an accredited TOGAF® 10 training course provider on the TOGAF® Accreditation Register for The TOGAF® Standard.

The Courseware Package offered by Van Haren consists out of

• The TOGAF® Standard, 10th Edition — Introduction and Core Conc...

Xperience Level Agreement (XLA)® is the framework and commitment to apply XM in tech- driven organizations and ecosystems. The three technology management philosophies that influenced our way of working are Lean, ITIL, and Agile. XLA is the missing piece of the puzzle. Why? In just two words: Lean is “No Waste”, ITIL is “No Chaos”, Agile is “No Delay”, and XLA is “No Frustration.”

XLA® fosters curiosity, empathy, and courage to be customer-centric. This pocketbook explains t...

This book talks about how to exploit business and service design techniques for business advantage in the financial sector. It does so, not through the theory but rather through how to deal with the enduring business issues and by addressing practical problems. The business issues that banks are using this new technology to address are long lasting. Hence the need to look at:

• how banks exploit the opportunities created by this new technology and

• how the banks will function differently.

These business issues are faced by both established banks and the relatively new Fintech sector. Fintechs have the advantage of being end-to-end designed from the outset but do not have the brand or depth of data available to established playe...

Information Security Foundation based on ISO/IEC 27001 ’22 Courseware is for anyone who wants to deliver courses aimed at passing the ISFS (Information Security Foundation) exam of EXIN.

This courseware is primarily developed for a classroom training in Information Security Foundation based on ISO/IEC 27001 ‘22. The basis for this courseware is the study book Foundations of Information Security Based on ISO27001 and ISO27002. The various modules in the courseware relate to paragraphs of t...