Organizations become more agile and teams more self-organizing. Insight into yourself and others is therefore more important than ever. The Enneagram is a proven model that describes nine personality types. It offers tools with which you can communicate more effectively, manage more consciously and achieve better results with teams.

The Enneagram theory clarifies which of the nine types applies to you the most. Each type uses a specific strategy as a means to success, but each approach also e...

Digital disruption is the biggest challenge that businesses are facing today. But where there is risk, there is opportunity. New technologies allow you to think big. At the same time, you need to think practical. Make Disruption Work shows you what digital disruption entails and how to ride the wave. The book is focused on evidence, not opinion, and offers real-world examples of companies that underwent digital disruption and how they now bank extremely healthy digital sales. Disruption need ...

This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization.

VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer require...