'This is the best kind of "how-to" book. It gives you insights as well as techniques, helping you to understand how people listen, how to connect with your audience and how to be compellingly persuasive.'Simon Hayes, Chairman, Effective Image Ltd YOUR ESSENTIAL GUIDE TO BUSINESS PRESENTATIONSThe Financial Times Essential Guide to Making Business Presentations gives you the critical knowledge you need to plan, write and deliver your next presentation with maximum impact. It will also help you ...

Mixing memoir, travel and popular science, Adventures in Volcanoland is written with warmth and lyricism and a captivating fascination with these mountains of fire that will show how they have and continue to shape our planet, and its future.

Relational Team Coaching is a state-of-the-art reference book detailing what makes team coaching effective, with a focus on being able to work at a relational level within the here and now, about what is going on in the present in the team and between the team and the coach.

Heroic Leadership is a celebration of our greatest heroes, from well-known legends to unsung heroes who transform our world quietly behind the scenes. Now in its second edition, it offers a compelling conceptual framework for understanding heroism and heroic leadership, drawing from theories of great leadership and heroic action.

This book comprehensively presents issues related to management control and develops a breakthrough theory about management control in hospitals. It is the result of many years of research and outlines the concept of control and related theories which are discussed in detail.

This international case study book provides 28 expertly curated case studies on the topic of food tourism, each with detailed implementation instructions for the instructor to maximise student participation and learning.

This book shows that blockchain, together with Lean and Systems thinking can provide multiple advantages for societies and the environment. It can be used effectively to meet sustainable development goals (SDGs).

Embrace your inner curiosity to experience a new world of opportunity. Curiosity is a powerful driver for achievement and performance. Unfortunately, it tends to wane over time. Is there a way to maintain "peak curiosity" over a long time? There is. You can significantly increase your curiosity about the world, others, and yourself. With expert guidance from veteran Chief Learning Officer and founder of the Global Curiosity Institute Stefaan van Hooydonk, Curiosity: The Secret Ingredient for ...

Financial institutions, private and public companies and governments can lose vast amounts of money from even minor changes in interest rates. Because of this, complex financial instruments have been developed to mitigate these exposures. But what happens when organisations hedge themselves to ill-advised and ill-formulated financial management strategies? Based on a proven analytical method, Mastering Interest Rate Risk Strategy explains, step-by-step, how to set up and run a sound interest...

DREAMING OF AN EMPTY INBOX, BUT DON'T KNOW HOW TO MAKE IT HAPPEN? We're bombarded with messages every day, but no one tells you how to improve these vital email skills. Discover how to regain control of your email - and get back to your job - in five simple steps. Email doesn't have to be overwhelming. With Speedmailing's five-step process you can manage emails quickly and efficiently. The benefits of Speedmailing:• Empties your inbox every day• Increases your productivity and peace of m...